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Access Services Assistant & Work Study Supervisor

  • Syracuse
  • Management & Professional
  • Full-time
  • Opening on: Dec 18 2025
  • Library
  • State of New York
  • Staff Assistant, NSSL2
  • 85288
  • UUP (State University Professional Services Unit)
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Job Summary:

Oversee the HSL as a primary staff person in charge of closing the library 5 days per week Monday-Friday--make certain all customers staying in the library, at close of day, have signed in for After Hours and that the facility is ready for next day’s business. Be active and engaged with operations at the library’s main service desk, assisting library customers at various times throughout the shift, greeting library customers as they enter the HSL and approach the main service desk for assistance. Contribute to the planning and hosting of student-focused library programs and events. Be responsible for recruiting, hiring, and training of part-time student assistants with a focus on Federal Work Study funded students. Be responsible for the supervision of part-time student assistants including preparation of weekly schedule of student coverage for the main library desk, providing leadership on projects and tasks, and monitoring student performance and giving continuous feedback and coaching as needed. Share responsibility for the safety and security of HSL during open hours, communicating with University Police on a regular basis to establish rapport and build relationships. Be responsible for monitoring facilities maintenance and performing related tasks, including but not limited to building walk throughs, submitting work orders for repairs, following up on status of incomplete jobs, and communicating status updates with library team. Participate in library tours & orientations. Seek out opportunities for professional growth including workshops, webinars and conferences that result in new or strengthened knowledge and skills. Serve on library and university-wide committees.

Minimum Qualifications:

Associate's degree and 3 years of relevant experience required.

Supervisory/Leadership experience required.

Preferred Qualifications:

Library experience and customer service, and computer skills preferred.

Work Days:

Monday-Friday Noon-8:30pm some holidays

Message to Applicants:

Starting Salary is $50,000. Salary will be Commensurate with Experience.

Recruitment Office: Human Resources

 

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

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