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Environmental Services Dispatcher Environmental Services 75390
The Dispatcher for Environmental Services will monitor the bed tracking system, facilitate all daily cleanings, and be responsible for confirmation discharge cleanings, as well as movement of discharge to manage resource manipulation to meet bed need and placement throughout the shift and support hospital wide patient flow by dispatching all service requests. The Dispatcher will ensure compliance with all policies and procedures related to daily and discharge cleanings, ensuring that the Environmental Services team is performing to protocol, addressing concerns promptly, and scheduling job assignments when and where necessary. The Dispatcher will also be responsible for documentation and random sample checks for quality of cleaning. The dispatcher must maintain and create related documents in SUNY systems, for example TMA, Asset works for work orders.
Patient Care Operations Manager Psychiatry 75419
Psychiatry seeking Patient Care Operations Manager.
Payroll Timekeeper Payroll Services 73501
The Payroll timekeeper will perform a variety of tasks including Timesheet review and approval using Upstate, New York State and Research Foundation payroll systems.
MD Direct Physician Line Representative Upstate Connect 74923
Acts as liaison between state, national and international calling physicians and all UH clinical faculty, professionals and staff. New/current patient referrals from physicians (by phone, fax, email/website): determines which physician is most appropriate, directly schedules appointment, when possible, facilitates via department if not -- provides patient and physician correspondence, acquires necessary medical records, and obtains insurance authorization.
Ambulatory Call Center Representative Ambulatory Call Center 67453
As a Call Center Representative, the incumbent's responsibilities include answering incoming lines to the call center. Utilizing extensive knowledge of Upstate Medical University services, the Representative will effectively and efficiently discern the callers' needs and appropriately assist. The Representative will provide one call resolution, when possible, demonstrating excellent customer service and problem solving skills, while assisting callers with appointment scheduling requests, clinical area messages and all other requests regarding providers and services of University Hospital and Upstate Medical University. The incumbent will utilize several information systems and will interact with departments, services and providers throughout Upstate Medical University while documenting call activity using information systems.
Professional Development & Learning Support and Recognition Specialist Prof Development & Learning 75224
The Professional Development & Learning Support and Recognition Specialist will provide professional support services within the department of Professional Development & Learning (PDL).
Clinical Placement Coordinator Nursing-Recruitment Office 75006
The Clinical Placement Coordinator will develop and maintain relationships with affiliating Colleges of Nursing to coordinate and oversee all clinical placements within Upstate Nursing. Work in collaboration with Employee Student Health, Payroll, IMT, Unit Managers, and EPIC Training to foster a smooth experience for Nursing students and instructors. Develop and monitor communication guidelines. Coordinate welcome program to introduce clinical groups to Upstate. Host annual Clinical School Meetings and communicate outcomes to Managers. Point of contact for concerns/issues regarding placements. Develop/update/oversee the Affiliated/Visiting Student Nurse Policy. Coordinate student placements for employees.
Hospital Patient Services Clerk 2 Surgery-Kidney Transplant 74411
Schedule based on 40 hour work week. Monday-Friday Days *Now accepting provisional applicants!
Outpatient Administrative Specialist - Pediatric & Adolescent Center Pediatric & Adolescent Center 73922
The Outpatient Administrative Specialist will manage incoming new patient referrals and assist with standardized patient check-in and check-out procedures such as entering and verifying demographic, insurance and financial information and generating routine forms and other documentation. Also responsible for completion of FMLA and Disability forms as needed. Responsible for processing of incoming/outgoing patient appointment referrals for all providers.
Administrative Assistant - Primary Care Fayetteville Medicine 75305
Administrative Assistant for Primary Care office in Fayetteville.
Clerical Specialist II Patient Access-Admin/Admitting 75014
Working within Nappi Patient Access including Ambassador Services and Central Registration. Will need to know the general workings in each specified sub-department and must be able to function effectively.
Outpatient Administrative Specialist Ambulatory Float Pool 74290
The Outpatient Administrative Specialist of the Ambulatory Float Pool will provide administrative support to ambulatory patient care functions. Advises patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co-pays, etc. Understands the need for ABN's and Waiver of Liability patient signatures. Obtains insurance authorizations, referrals, and manages denial processes. Attends education on insurance changes and updates. Assists with standardized patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation. Answers phones, prioritizes incoming mail, faxes and correspondence. Accepts assignments to other areas as needed. Manage the EPIC Referral WQs.
Pre Registration/Call Center Customer Service Secretary Orthopedic Surgery 75308
Pre Registration/Call Center Customer Service Secretary for Orthopedic Surgery.
Administrative Assistant I Pediatrics 74387
The Administrative Assistant will be responsible for patient scheduling, including patient check-out, copay collection, phone scheduling, ancillary test scheduling, canceling no-shows and canceled appointments in multiple scheduling systems.
Outpatient Pharmacy Accounts Receivable Specialist Pharmacy-Retail 74552
The Outpatient Pharmacy Accounts Receivable Specialist is responsible for managing retail pharmacy 3rd party accounts receivable reconciliation. This will include but is not limited to: pursing collection activities, assisting with preparing monthly statements, invoicing and managing bankruptcy notices. This position will be the primary point person for the A/R system providing the necessary reports and processing of claims to reconcile pharmacy claims to 3rd party payments. This includes alerting management of trends with incorrect reimbursements, unfavorable contract terms, and contract provisions affecting pharmacy reimbursement. Additionally, this position will participate in routine pharmacy compliance audits and internal monitoring focusing on compliance and proper documentation.
Clerical Specialist II Joslin Diabetes Center 74043
The Clerical Specialist II will perform standardized patient check-in & check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information.
Administrative Assistant I Upstate Foundation 74348
The Upstate Foundation Administrative Assistant will provide office support for several members of the development staff responsible for fundraising for Upstate Golisano Children's Hospital. Responsibilities include providing clerical and organizational support to departmental campaigns, projects and special events.
Outpatient Administrative Specialist- Inclusive Health Services Inclusive Health Services 74630
The Outpatient Administrative Specialist will provide clinical administrative support to assigned ambulatory area. Performs standardized patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation.
Outpatient Administrative Specialist Otolaryngology Amb Care 75032
The Outpatient Administrative Specialist will provide clinical administrative support to the assigned ambulatory area. Will also provide information and assistance to patients regarding insurance requirements and services not covered; obtain insurance authorizations, referrals and denial processes. Assist with patient check-in and check-out procedures.
Outpatient Administrative Specialist-Ophthalmology Nursing-Ophthalmology Amb.Care 73568
Process incoming/outgoing patient appointment referrals for all providers. Obtain all required insurance authorizations. Work with/advise patients on insurance carrier requirements including services not covered and obtain documentation. Manage denial process. Assist with standardized patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generating routine forms and other documentation. Assist with Front Desk tasks including collecting patient co-pays. Provide administrative support to ambulatory patient care functions. Answers telephones. Prioritizes incoming mail, faxes and correspondence. Accepts assignments to other areas as needed.

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