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Position Department Job #
Secretary II Medicine-Amb Medicine 67328
Schedule and check patients in and out, answer incoming calls, make outgoing calls, Collect co-pays and initiate insurance carrier regulatory requirements.
Secretary-Oncology/Total Joint Orthopedic Surgery 67673
Performs secretarial duties under general supervision including but not limited to; scheduling appointments, relaying messages, requesting refills on patient's behalf, scanning and filing in a fast paced environment.
Staffing Office Specialist/Staffing Coordinator Nursing-PSS-Admin Sup 67495
The Staffing Office is the centralized location for day to day to scheduling and staffing operations for designated units and departments. The Staffing Office Specialist provides daily staffing functions as well as administrative support related to staffing and position control for designated units/departments.
Front Office Assistant/Medical Secretary CG-UCM OB/GYN UCM 750
 Responsible for patient registration, check-in and check out process. Greet patients, check demographic information. Notify staff of patient arrival.  Make additional appointments as ordered.  Review needs for referral authorizations, pre-authorizations and/or obtain information that may be requested by other staff to assure acquisition of these documents.  Obtains additional records, reports, etc as needed for providers or other staff.  Use computer systems, EPIC, Word and Outlook.  Initiate any required insurance carrier regulatory needs such as ABN's or waivers of liability and forward to appropriate staff for completion and/or discussion with patients.  Contact patients as needed for continuity of care.  Scan reports and documents into patient charts.  Use all pertinent office equipment such as copiers, fax, scanners, etc.  Assist with other tasks as assigned by leadership. 
Administrative Assistant II Neurosurgery Clinic CG 66742
Coordinates clinical operational activities and provides back up support and coverage to the Team Leader.
Hospital Patient Services Clerk 1/ Nursing Station Clerk 1 Various Departments CLERK2021
Applications accepted for provisional appointments to Hospital Patient Services Clerk 1 and Nursing Station Clerk 1 titles. Qualifications for provisional appointment are: One year full-time clerical, secretarial or patient care experience in a healthcare setting. *Only experience in a healthcare setting will be considered qualifying.
Ambulatory Call Center Representative Ambulatory Call Center 67453
As a Call Center Representative, the incumbent's responsibilities include answering incoming lines to the call center. Utilizing extensive knowledge of Upstate Medical University services, the Representative will effectively and efficiently discern the callers' needs and appropriately assist. The Representative will provide one call resolution, when possible, demonstrating excellent customer service and problem solving skills, while assisting callers with appointment scheduling requests, clinical area messages and all other requests regarding providers and services of University Hospital and Upstate Medical University. The incumbent will utilize several information systems and will interact with departments, services and providers throughout Upstate Medical University while documenting call activity using information systems.
Marketing Coordinator Orthopedic Surgery 67570
Responsible for overseeing Upstate Orthopedics marketing and outreach efforts. Works to develop and implement an annual Marketing Plan to promote the physicians, practice, and our services to the community including referring physicians and the general public.
Registration Front Desk Coordinator Psychiatry 67185
Responsibilities include greeting patients, registration and check in for busy outpatient private practice.
Administrative Assistant-Outpatient Pulmonary Practice Medicine 67561
Answers the telephone, takes accurate messages, triages calls, or handles certain calls that are appropriately handled by a Front Desk Clerk (e.g. rescheduling of appointments).
Spine Division Secretarial Float Orthopedic Surgery 67567
Performs secretarial duties under general supervision including but not limited to: scheduling appointments, relaying messages, requesting refills on patient's behalf, scanning and filing in a fast paced environment.
Administrative Specialist / OR Scheduler Surgery-General 66335
This Administrative Specialist position will provide assistance to the Chief and supporting faculty of Surgical Oncology & Hepatobiliary(HPB) Surgery in the Department of Surgery.
Administrative Assistant Risk Management 67297
The Administrative Assistant for Risk Management is responsible for independently coordinating, overseeing and performing a wide variety of highly confidential administrative and program support for the Director of Risk Management and the Clinical Quality Coordinators as related to the operational and interdisciplinary needs of the Risk Management department. Responsible for management of the medical malpractice program; responsible for independently preparing monthly reports for Hospital Committees and as requested by various hospital administrative personnel. Serves in a support capacity to organize and take minutes at various meetings; responsible for developing and maintaining databases and development of administrative reports utilizing tools such as propriety software: Datix Safety Intelligence modules: Excel, Access, Blackboard and other databases as required.
Administrative Coordinator Psychiatry 67368
The Administrative Coordinator will assist the Residency Program Administrator with the operation of the residency training program, in compliance with ACGME, NRMP and Upstate GME guidelines.
Secretary II Upstate Rheumatology 67014
Secretary II will Schedule and check patients in and out, answer incoming calls, make outgoing calls, Collect co-pays and initiate insurance carrier regulatory requirements. Obtain patient records/reports. Process billing work queues, monitor reports and trace missing diagnoses and charges.
Administrative Assistant Hospital Administration 67254
Assist the general office of Hospital Administration with shared duties and responsibilities across department or organizational lines. Maintain a professional demeanor and promotes a highly skilled and competent representative for the Department of Hospital Administration in all exchanges with colleagues, patients, family members of patients and other associated professionals and staff. Provides executive clerical assistance to the Associate Administrator by participating in planning sessions for priorities for work assignments, coordinating calendar activities, identifying potential conflicts before situations arise, promotes the image of the Administrative office through professional exchanges and participates actively in service planning sessions.
Billing Specialist Radiology 67038
Responsible for processing daily mail and correspondence, following up on unpaid claims and working with team to ensure proper payment. Must have experience working with WC claims in medical office setting.
Radiology Scheduler Orthopedic Surgery 67364
Works collaboratively with referring physician staff and radiology staff to schedule a variety of radiology exams, maximizing schedule and providing excellent patient experience.
Clerical Specialist II Internal Medicine - Harrison 66945
Assist with coordinating patients with patient registration, check in and check out process, greets patients, checks demographic information and notifies staff of arrival. Generates encounters and other needed paperwork.
Team Leader - Authorizations Physical Med & Rehab Admin 67092
Responsible for the day-to-day insurance authorization oversight of both outpatient and inpatient rehab therapy activity at University Hospital, IHP, Manlius, Upstate Bone and Joint, Township 5, Western Lights and any other similar facilities that may be developed.

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