Administrative Assistant I

Apply now Job no: 69788
Department: Human Resources
Employer: Research Foundation
Payroll Title: Administrative Assistant I, N06
Bargaining Unit: N/A
Salary: Commensurate with qualifications
Work type: Full-time
Location: Syracuse
Categories: Administrative, Secretarial & Clerical

Job Summary: This role will assist with the delivery of HR customer service and reduce the waiting times associated with unscheduled and walk-in inquiries. This role was established in 2016 in order to triage all HR Benefits incoming calls/in-person visits and refer or respond as appropriate. This position will play a significant role in improving employee satisfaction when it comes to the delivery of day-to-day HR operations, specifically in the area of employee benefits (health insurance, retirement, etc.). The Benefits Department continues to experience a progressive increase in daily walk ins, calls and emails in all areas. With the constant orientation and on-boarding of over 150 new employees per month this position is critical to maintaining an excellent and responsive level of staff customer service.
Minimum Qualifications:

Three years of secretarial/administrative experience or Associate's degree and one year of experience required, or equivalent combination of education and experience.  Excellent organizational skills, computer skills, and strong customer service skills required.

Preferred Qualifications:

Experience assisting individuals with Human Resource Benefit’s related questions and/or services.

Work Days:

Monday - Friday 8:00 - 4:30pm

Message to Applicants:  
Recruitment  Office: Human Resources 


We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Advertised: Eastern Daylight Time
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