Careers: SUNY Upstate Medical University

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Position	Department	Job #
Front Office Assistant/Medical Secretary	CG-UCM OB/GYN	000
Medical Secretary – Upstate Community OBGYN Position Overview Upstate Community OBGYN is looking for a Medical Secretary to join our growing OBGYN ambulatory office. The Medical Secretary will part of a dynamic practice with three (3) convenient locations. The Medical Secretary should have strong communication skills and be able to coordinate effectively with an interdisciplinary team throughout the practice and hospital, including the admissions area, Labor & Delivery, and other parts of the Upstate University Hospital system as necessary. Position Responsibilities Responsibilities include but are not limited to: • Patient registration, check-in and check-out processes. • Greet patients and confirm demographic information. • Answer phone lines, schedule appointments and take messages for clinical staff. • Schedule additional appointments as ordered. • Review need for referral authorizations, pre-authorizations and/or obtain information that may be requested by other staff. • Initiate any required insurance carrier regulatory needs such as ABN’s or waivers of liability and forward to appropriate staff for completion and/or discussion with patient. • Scans reports and documents into patient medical record. • Utilizes all pertinent office equipment such as copiers, fax, scanners, etc. • Assists with other tasks assigned by leadership. • The successful applicant will be a member of an interdisciplinary team and will work collaboratively with the OBGYN ambulatory team. Position Shift: Monday through Friday Daytime Hours Minimum Qualifications: • High School Diploma • Courses in typing, medical terminology and two (2) years of experience is preferred. • Experience with EPIC is a plus!
Hospital Patient Services Clerk 2	Patient Access-Pre Services	67366
Schedule based on a 40 hour work week. Monday-Friday between the hours of 7:30am-5pm. Downtown Campus Now accepting Provisional Applicants: To be considered for provisional appointment you must be a qualified employee of the State University of New York and have had one year of permanent competitive or 55-b/55-c service as a Hospital Patient Services Clerk 1 or as a Nursing Station Clerk 1
Check Out Receptionist/Medical Secretary	Orthopedic Surgery	69122
Check Out Receptionist/Medical Secretary for Orthopedic Surgery.
Check Out Receptionist/Medical Secretary	Orthopedic Surgery	69123
Check Out Receptionist/Medical Secretary for Orthopedic Surgery.
Receptionist	GYN Oncology	69081
Full time receptionist for Gynecology Oncology.
Check Out Receptionist/Medical Secretary	Orthopedic Surgery	68744
Primary responsibility is patient check out form a busy nurses station for the Department of Orthopedic Surgery.
Administrative Staff Assistant II	Finance & Management	69043
The Administrative Staff Assistant II will provide administrative support to the Vice President of Finance & Management.
Clerk	Radiology	68546
Clerk position to schedule multiple modalities in a busy radiology office.
Administrative Coordinator	Pediatrics	69083
Provide administrative support to the Division of Inpatient Medicine in the Department of Pediatrics, Upstate Golisano Children's Hospital.
Secretary II	Internal Medicine - Harrison	68487
Schedule and check patients in and out, answer incoming calls, make outgoing calls, Collect co-pays and initiate insurance carrier regulatory requirements.
Secretary II	Internal Medicine - Harrison	68506
Schedule and check patients in and out, answer incoming calls, make outgoing calls, Collect co-pays and initiate insurance carrier regulatory requirements.
Clerical Specialist II	Upstate Pulmonology	68503
The Clerical Specialist II will perform standardized patient check-in and check-out procedures, scheduling new patient appointments including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generated routine forms and other documentation.
Pre Registration/Call Center Customer Service Secretary	Orthopedic Surgery	68444
Knowledge of EPIC appointment scheduling and ability to schedule, cancel, and work in patient appointments. Obtains required demographics and insurance data and enters information into EPIC for a busy Orthopedic Surgery Department.
Outpatient Administrative Specialist- Pediatric & Adolescent Center	Pediatric & Adolescent Center	68681
The Outpatient Administrative Specialist will manage incoming new patient referrals and assist with standardized patient check-in and check-out procedures such as entering and verifying demographic, insurance and financial information and generating routine forms and other documentation. Also responsible for completion of FMLA and Disability forms as needed. Responsible for processing of incoming/outgoing patient appointment referrals for all providers.
Clerical Specialist II	Internal Medicine - Harrison	68269
Assist with coordinating patients with patient registration, check in and check out process, greets patients, checks demographic information and notifies staff of arrival. Generates encounters and other needed paperwork.
Outpatient Administrative Specialist - Emergency Department	Patient Access-Emergency Dept	OAS ED2021
The Patient Access Services is looking for candidates with working knowledge of medical terminology, medical billing/insurance requirements, familiarity with medical coding, and excellent written/oral communication skills to ensure smooth patient flow and prompt registration in the Emergency Department at Upstate.
Outpatient Administrative Specialist	Patient Access-Admin/Admitting	65148
The Outpatient Administrative Specialist will perform standardized patient check-in and check-out procedures for a high volume of patients including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation. Responsible for interviewing in-house patients through a bedside registration process to obtain demographic and financial information. Will inform patients of insurance benefits and provide estimate to patient of anticipated "out of pocket" costs of care. Will collect amount due or offer payment plan and/or provide information about financial assistance programs. The Outpatient Administrative Specialist will assist the Insurance Specialist in copay research, mailing patient letters and visiting patient in room to discuss copay. Will also assist the Admissions Coordinator with answering a large volume of phone calls regarding patient assigned inhouse beds, patient information calls and where the patient's certificate is in the death process. Acts as a liaison at department meetings and provides training to new employees in various roles with Patient Access. Audits registration quality of Hospital Patient Services Clerk 1 staff and provides education to fix errors. Also provides leadership to the Hospital Patient Services Clerk 1 staff when the supervisor is not available. Other duties required based on departmental needs.
Administrative Coordinator for Dept Chair and Administrator	Obstetrics & Gynecology	69006
The Administrative Coordinator position will coordinate and support the Office of the Chairman of the Department of OB GYN, including but not limited to telephone, mail, email, Chairman's calendar, call schedules, coordinating speakers for Grand Rounds and special projects involving the physician faculty who serve in the OB GYN departments of University, Community, and Crouse Hospitals.
Trauma Registrar	Pediatric Trauma Program	68626
A vital and integral part of the trauma team, the Pediatric Trauma Registrar will be responsible for the collection and analysis of data from the patient medical record as well as the high-quality, detailed abstraction of this this data into the Trauma Registry. Additionally, the registrar will generate reports as needed by the department, hospital and American College of Surgeons to be used to assess patient outcomes as well as for research purposes. The Trauma Registrar is also responsible for downloading data for submission to the to the American College of Surgeons Quality program and the New York State Department of Health. This position will work closely with the Pediatric Trauma team, the Department of Pediatric Surgery and the Department of Nursing.
Clerical Specialist II	UHCC - Neurology	64925
The Clerical Specialist II will perform standardized patient check-in and check-out procedures.

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Current opportunities

Position	Department	Job #
Front Office Assistant/Medical Secretary	CG-UCM OB/GYN	000
Medical Secretary – Upstate Community OBGYN Position Overview Upstate Community OBGYN is looking for a Medical Secretary to join our growing OBGYN ambulatory office. The Medical Secretary will part of a dynamic practice with three (3) convenient locations. The Medical Secretary should have strong communication skills and be able to coordinate effectively with an interdisciplinary team throughout the practice and hospital, including the admissions area, Labor & Delivery, and other parts of the Upstate University Hospital system as necessary. Position Responsibilities Responsibilities include but are not limited to: • Patient registration, check-in and check-out processes. • Greet patients and confirm demographic information. • Answer phone lines, schedule appointments and take messages for clinical staff. • Schedule additional appointments as ordered. • Review need for referral authorizations, pre-authorizations and/or obtain information that may be requested by other staff. • Initiate any required insurance carrier regulatory needs such as ABN’s or waivers of liability and forward to appropriate staff for completion and/or discussion with patient. • Scans reports and documents into patient medical record. • Utilizes all pertinent office equipment such as copiers, fax, scanners, etc. • Assists with other tasks assigned by leadership. • The successful applicant will be a member of an interdisciplinary team and will work collaboratively with the OBGYN ambulatory team. Position Shift: Monday through Friday Daytime Hours Minimum Qualifications: • High School Diploma • Courses in typing, medical terminology and two (2) years of experience is preferred. • Experience with EPIC is a plus!
Hospital Patient Services Clerk 2	Patient Access-Pre Services	67366
Schedule based on a 40 hour work week. Monday-Friday between the hours of 7:30am-5pm. Downtown Campus Now accepting Provisional Applicants: To be considered for provisional appointment you must be a qualified employee of the State University of New York and have had one year of permanent competitive or 55-b/55-c service as a Hospital Patient Services Clerk 1 or as a Nursing Station Clerk 1
Check Out Receptionist/Medical Secretary	Orthopedic Surgery	69122
Check Out Receptionist/Medical Secretary for Orthopedic Surgery.
Check Out Receptionist/Medical Secretary	Orthopedic Surgery	69123
Check Out Receptionist/Medical Secretary for Orthopedic Surgery.
Receptionist	GYN Oncology	69081
Full time receptionist for Gynecology Oncology.
Check Out Receptionist/Medical Secretary	Orthopedic Surgery	68744
Primary responsibility is patient check out form a busy nurses station for the Department of Orthopedic Surgery.
Administrative Staff Assistant II	Finance & Management	69043
The Administrative Staff Assistant II will provide administrative support to the Vice President of Finance & Management.
Clerk	Radiology	68546
Clerk position to schedule multiple modalities in a busy radiology office.
Administrative Coordinator	Pediatrics	69083
Provide administrative support to the Division of Inpatient Medicine in the Department of Pediatrics, Upstate Golisano Children's Hospital.
Secretary II	Internal Medicine - Harrison	68487
Schedule and check patients in and out, answer incoming calls, make outgoing calls, Collect co-pays and initiate insurance carrier regulatory requirements.
Secretary II	Internal Medicine - Harrison	68506
Schedule and check patients in and out, answer incoming calls, make outgoing calls, Collect co-pays and initiate insurance carrier regulatory requirements.
Clerical Specialist II	Upstate Pulmonology	68503
The Clerical Specialist II will perform standardized patient check-in and check-out procedures, scheduling new patient appointments including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generated routine forms and other documentation.
Pre Registration/Call Center Customer Service Secretary	Orthopedic Surgery	68444
Knowledge of EPIC appointment scheduling and ability to schedule, cancel, and work in patient appointments. Obtains required demographics and insurance data and enters information into EPIC for a busy Orthopedic Surgery Department.
Outpatient Administrative Specialist- Pediatric & Adolescent Center	Pediatric & Adolescent Center	68681
The Outpatient Administrative Specialist will manage incoming new patient referrals and assist with standardized patient check-in and check-out procedures such as entering and verifying demographic, insurance and financial information and generating routine forms and other documentation. Also responsible for completion of FMLA and Disability forms as needed. Responsible for processing of incoming/outgoing patient appointment referrals for all providers.
Clerical Specialist II	Internal Medicine - Harrison	68269
Assist with coordinating patients with patient registration, check in and check out process, greets patients, checks demographic information and notifies staff of arrival. Generates encounters and other needed paperwork.
Outpatient Administrative Specialist - Emergency Department	Patient Access-Emergency Dept	OAS ED2021
The Patient Access Services is looking for candidates with working knowledge of medical terminology, medical billing/insurance requirements, familiarity with medical coding, and excellent written/oral communication skills to ensure smooth patient flow and prompt registration in the Emergency Department at Upstate.
Outpatient Administrative Specialist	Patient Access-Admin/Admitting	65148
The Outpatient Administrative Specialist will perform standardized patient check-in and check-out procedures for a high volume of patients including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation. Responsible for interviewing in-house patients through a bedside registration process to obtain demographic and financial information. Will inform patients of insurance benefits and provide estimate to patient of anticipated "out of pocket" costs of care. Will collect amount due or offer payment plan and/or provide information about financial assistance programs. The Outpatient Administrative Specialist will assist the Insurance Specialist in copay research, mailing patient letters and visiting patient in room to discuss copay. Will also assist the Admissions Coordinator with answering a large volume of phone calls regarding patient assigned inhouse beds, patient information calls and where the patient's certificate is in the death process. Acts as a liaison at department meetings and provides training to new employees in various roles with Patient Access. Audits registration quality of Hospital Patient Services Clerk 1 staff and provides education to fix errors. Also provides leadership to the Hospital Patient Services Clerk 1 staff when the supervisor is not available. Other duties required based on departmental needs.
Administrative Coordinator for Dept Chair and Administrator	Obstetrics & Gynecology	69006
The Administrative Coordinator position will coordinate and support the Office of the Chairman of the Department of OB GYN, including but not limited to telephone, mail, email, Chairman's calendar, call schedules, coordinating speakers for Grand Rounds and special projects involving the physician faculty who serve in the OB GYN departments of University, Community, and Crouse Hospitals.
Trauma Registrar	Pediatric Trauma Program	68626
A vital and integral part of the trauma team, the Pediatric Trauma Registrar will be responsible for the collection and analysis of data from the patient medical record as well as the high-quality, detailed abstraction of this this data into the Trauma Registry. Additionally, the registrar will generate reports as needed by the department, hospital and American College of Surgeons to be used to assess patient outcomes as well as for research purposes. The Trauma Registrar is also responsible for downloading data for submission to the to the American College of Surgeons Quality program and the New York State Department of Health. This position will work closely with the Pediatric Trauma team, the Department of Pediatric Surgery and the Department of Nursing.
Clerical Specialist II	UHCC - Neurology	64925
The Clerical Specialist II will perform standardized patient check-in and check-out procedures.