Careers: SUNY Upstate Medical University

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Position	Department	Job #
Digital Pathology Programmer/Analyst	Imaging Informatics	72503
As a member of the Biomedical Informatics team, the Digital Pathology/Programmer Analysts will work collaboratively with the Biomedical and Imaging Informatics team and the department of pathology to support the digital pathology image management and image analysis systems and help support research and collaborative studies in digital pathology. These include, but are not limited to large clinical studies, in-depth analysis across several data types (images, annotations, and metadata), and AI-driven initiatives. The Programmer/Analysts will work with a team of pathologists, scientists, bioinformaticians, and IT personnel to ensure that our image datasets are well organized, accurate, and optimized to support collaborative research and the use of digital pathology for clinical diagnosis.
Mobile Device Support Junior Administrator	IMT-Customer Support	74035
The Mobile Device Support Junior Administrator will provide first level support for mobile devices. The Junior Administrator will install, troubleshoot, and repair mobile hardware and software applications. Installations include new devices, departmental moves, and migrations from existing devices. The incumbent will research and resolve hardware and software issues as necessary. The Mobile Device Support Junior Administrator will troubleshoot connectivity issues with mobile devices and perform rounds, as needed, and will provide supplemental support for PC/Mac. Will assist in developing loss prevention practices. Develops and manages workflows for mobile devices in the Upstate environment.
Mobile Device Support Technician	IMT-Customer Support	74025
The Mobile Device Support Technician will provide first level support for mobile devices. The Technician will install, troubleshoot, and repair mobile hardware and software applications. Installations include new devices, departmental moves, and migrations from existing devices. The incumbent will research and resolve hardware and software issues as necessary. The Mobile Device Support Technician will troubleshoot connectivity issues with mobile devices and perform rounds, as needed, and will provide supplemental support for PC/Mac. Will assist in developing loss prevention practices.
Windows and VMware Disaster Recovery Systems Engineer	IMT-Customer Support	73898
The Windows and VMware Disaster Recovery Systems Engineer will be responsible for the maintenance of the enterprise backup environment with a focus on ransomware protection and disaster recovery preparedness for the Windows and VMware environments. Additional duties include the administration and support of the Windows and VMware environment, including requirements analysis, server deployment, patch maintenance, performance monitoring, and troubleshooting.
Interface Analyst	IMT-Rev Cycle & Training	74266
The Interface Analyst will monitor all system interfaces, troubleshoot interface problems, and provide quick & effective resolution. Will serve as the IMT liaison between the various ancillary departments and/or vendors to define system interface requirements, do programming, building, testing, system modifications, implementation, monitoring and system upgrades. Provides end user support and assistance. The Interface Analyst will provide system/data use recommendations to users for improvement of departmental performance. Will implement new hospital system interfaces, perform system building, setup, and testing. Works with users to coordinate all aspects of system implementations and enhancements. Performs comprehensive, structured unit, integration and system testing to ensure the quality of project deliverables. Will test and retrofit periodic software updates. Provides off hours support for critical problem resolution. Develops and assists users in the development of database queries and reports. Will modify application to improve functionality at the user's request. Develops training requirements; coordinates & assists with training efforts to provide training for users that addresses the basic functional and operational characteristics of new or enhanced hospital applications. Develops on-line help, system and user documentation. Assists in the evaluation of new information system products and technologies. Reports project status information to management and/or project requesters on a timely basis. Completes assigned projects according to the published work plan and within time and cost estimates. Communicates anticipated deviations from project estimates to management in a timely manner. Performs other duties as assigned.
Cloud Administrator	IMT-Customer Support	74172
The Cloud Administrator will be responsible for configuring and maintaining cloud solutions such as Office 365, Azure, and Amazon Web Services. The incumbent will collaborate with other departments to configure cloud subscriptions, access, and alerting in support of initiatives such as cloud storage.
Decision Support Systems Analyst	IMT-Administrative Info Sys	73674
The Decision Support Systems Analyst works with end users to coordinate the implementation of Decision Support Systems, applications, and/or interfaces by providing the building, testing, training, support, maintenance, and enhancements.
Senior IDM Analyst	IMT-Network Services	74811
Support current ongoing provisioning, de-provisioning and changes to system access in a dynamic academic medical environment with a diverse population. Design, develop, implement and support the components of complex identity-based systems in the area of identity and access management, directory services, workflow, security, provisioning and compliance. Develop viable and effective technology solutions to complex business needs according to customer requirements. Provide timely response to incidents reported by customers, including participation in off-hours support rotation. Serve as a technical resource in daily troubleshooting and resolution of complex and everyday problems with user accounts. Immediately communicate and escalate status of all business-impacting issues to team members and management.
HRIS Applications Analyst	Human Resources	74428
The Applications Analyst provides information technology support for human resource information systems (HRIS). Responsible for overall system performance and maintenance, ensuring information security, testing updates, and improving process efficiency. The HRIS Applications Analyst constantly monitors system performance and identifies processes in need of improvement. Once a new HRIS product or change has been implemented, the HRIS Applications Analyst provides production support, which includes researching and resolving problems. Applications Analysts gather HRIS data using built-in reporting tools or by running SQL queries to perform data analysis and ensure that the system is properly recording specific metrics. The Applications Analyst creates appropriate user documentation and procedures, and assists in training users on new or updated functionality.
PHP Web Developer	IMT-Educational Communications	74243
The PHP Web Developer will work as part of a multidisciplinary team of programmers and web designers supporting the design, creation and maintenance of web based applications and content on user friendly, vibrant, and effective web sites.
Digital Marketing Analyst	IMT-Healthcare Info Systems	74461
Under the direction of the IMT Administrator, the Digital Marketing Analyst for Upstate's Information Management & Technology (IMT) division will assist in the creation and management of IMT's marketing strategies and platforms in order to increase brand awareness and position Upstate as an IT Employer of Choice. The Digital Marketing Analyst will have oversight of digital tools to increase the effectiveness of IMT marketing campaigns, identifying and implementing strategies for the utilization of appropriate marketing channels, and measuring results. The incumbent will research, review, produce, and provide recommendations for the creation and improvement of digital content across IMT's online channels.
Decision Support Systems Analyst	IMT-Administrative Info Sys	74482
The Decision Support Systems Analyst works with end users to coordinate the implementation of Decision Support Systems, applications, and/or interfaces by providing the building, testing, training, support, maintenance, and enhancements.
Release of Information Coordinator	Health Information Mgmt	74529
The ROI Coordinator will oversee the ROI staff to ensure requests are processed in an accurate and timely manner; handle customer complaints; work with Fiscal Services to assure timely release of information for billing; train health information staff in ROI procedures and EPIC; manage employee time usage to avoid backlogs; provide coverage as needed.
Associate Director of Health Information Management	Health Information Mgmt	74226
The Associate Director of Health Information Management is responsible for monitoring staff levels and workflow throughout the department to assure that record processing is conducted timely and the health information is readily available. Ensures that workflows adhere to privacy regulations. Responsible for the supervision of File Room, Patient Identity, Chart Corrections, Incomplete Records and ultimately Release of Information area. Will oversee the department operations during the absence of the Director.
Senior Clinical Engineer	Clinical Engineering	72790
The Senior Clinical Engineer functions as the technology manager for medical equipment systems.
Application Coordinator	IMT-Healthcare Info Ambulatory	74373
Works collaboratively with Project Directors or Project Managers, as well as other source owners to develop a project plan for each project that will establish project timelines, tasks, and milestones in collaboration with the vendor.
Disaster Recovery Systems Engineer	IMT-Operations & Host Systems	73703
The primary responsibility of the Disaster Recovery Systems Engineer will be the development and maintenance of IT enterprise disaster recovery and business continuity policies and procedures. Responsibilities will include the installation, maintenance, and operation of the enterprise backup environment, with a focus on ransomware protection and disaster recovery preparedness. This role performs periodic reviews to confirm or update DR requirements for all IMT systems, performs business impact analyses, and leads and coordinates disaster recovery and business continuity design and planning. The Disaster Recovery Systems Engineer is responsible for disaster recovery documentation and will perform risk assessments and mitigation steps. Ensures data protection strategies meet RPO and RTO targets.
Unix and Storage Cloud Systems Engineer	IMT-Operations & Host Systems	74067
The primary responsibility of the Unix and Storage Cloud Systems Engineer is the administration of on and off-premises cloud and object storage. Additional responsibilities include the administration and support of all supported Unix and Linux OS implementation, and the installation, setup, technical operation and system administration of all enterprise storage systems. Will provide direct technical support for the planning, coordination, programming, and implementation of releases, upgrades, or changes to Unix/Linux operating system software, and the range of applications and tools that support the testing and production environments relating to Unix/Linux computing.
Unix and Storage Disaster Recovery Systems Engineer	IMT-Operations & Host Systems	73888
The primary responsibility of the Unix and Storage Disaster Recovery Systems Engineer is maintenance of the enterprise backup environment, with a focus on ransomware protection and disaster recovery preparedness, especially for the Unix/Linux and Storage infrastructure. Additional responsibilities include administration and support of all supported Unix and Linux OS implementation, and the installation, setup, technical operation and system administration of all enterprise storage systems. Will provide direct technical support for the planning, coordination, programming, and implementation of releases, upgrades, or changes to Unix/Linux operating system software, and the range of applications and tools that support the testing and production environments relating to Unix/Linux computing.
Database Administrator	IMT-Operations & Host Systems	74062
The Database Administrator will provide database administration and end-user support for all Upstate IMT-hosted MS SQL Server and Oracle databases. Responsibilities include installing database and other related software on a variety of operating systems, applying patches, managing database file systems, monitoring performance, assisting application developers and troubleshooting problems. The Database Administrator must participate in the design and implementation of new databases and maintain backups and disaster recovery plans for Oracle, MS SQL Server, and other databases.

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Position	Department	Job #
Digital Pathology Programmer/Analyst	Imaging Informatics	72503
As a member of the Biomedical Informatics team, the Digital Pathology/Programmer Analysts will work collaboratively with the Biomedical and Imaging Informatics team and the department of pathology to support the digital pathology image management and image analysis systems and help support research and collaborative studies in digital pathology. These include, but are not limited to large clinical studies, in-depth analysis across several data types (images, annotations, and metadata), and AI-driven initiatives. The Programmer/Analysts will work with a team of pathologists, scientists, bioinformaticians, and IT personnel to ensure that our image datasets are well organized, accurate, and optimized to support collaborative research and the use of digital pathology for clinical diagnosis.
Mobile Device Support Junior Administrator	IMT-Customer Support	74035
The Mobile Device Support Junior Administrator will provide first level support for mobile devices. The Junior Administrator will install, troubleshoot, and repair mobile hardware and software applications. Installations include new devices, departmental moves, and migrations from existing devices. The incumbent will research and resolve hardware and software issues as necessary. The Mobile Device Support Junior Administrator will troubleshoot connectivity issues with mobile devices and perform rounds, as needed, and will provide supplemental support for PC/Mac. Will assist in developing loss prevention practices. Develops and manages workflows for mobile devices in the Upstate environment.
Mobile Device Support Technician	IMT-Customer Support	74025
The Mobile Device Support Technician will provide first level support for mobile devices. The Technician will install, troubleshoot, and repair mobile hardware and software applications. Installations include new devices, departmental moves, and migrations from existing devices. The incumbent will research and resolve hardware and software issues as necessary. The Mobile Device Support Technician will troubleshoot connectivity issues with mobile devices and perform rounds, as needed, and will provide supplemental support for PC/Mac. Will assist in developing loss prevention practices.
Windows and VMware Disaster Recovery Systems Engineer	IMT-Customer Support	73898
The Windows and VMware Disaster Recovery Systems Engineer will be responsible for the maintenance of the enterprise backup environment with a focus on ransomware protection and disaster recovery preparedness for the Windows and VMware environments. Additional duties include the administration and support of the Windows and VMware environment, including requirements analysis, server deployment, patch maintenance, performance monitoring, and troubleshooting.
Interface Analyst	IMT-Rev Cycle & Training	74266
The Interface Analyst will monitor all system interfaces, troubleshoot interface problems, and provide quick & effective resolution. Will serve as the IMT liaison between the various ancillary departments and/or vendors to define system interface requirements, do programming, building, testing, system modifications, implementation, monitoring and system upgrades. Provides end user support and assistance. The Interface Analyst will provide system/data use recommendations to users for improvement of departmental performance. Will implement new hospital system interfaces, perform system building, setup, and testing. Works with users to coordinate all aspects of system implementations and enhancements. Performs comprehensive, structured unit, integration and system testing to ensure the quality of project deliverables. Will test and retrofit periodic software updates. Provides off hours support for critical problem resolution. Develops and assists users in the development of database queries and reports. Will modify application to improve functionality at the user's request. Develops training requirements; coordinates & assists with training efforts to provide training for users that addresses the basic functional and operational characteristics of new or enhanced hospital applications. Develops on-line help, system and user documentation. Assists in the evaluation of new information system products and technologies. Reports project status information to management and/or project requesters on a timely basis. Completes assigned projects according to the published work plan and within time and cost estimates. Communicates anticipated deviations from project estimates to management in a timely manner. Performs other duties as assigned.
Cloud Administrator	IMT-Customer Support	74172
The Cloud Administrator will be responsible for configuring and maintaining cloud solutions such as Office 365, Azure, and Amazon Web Services. The incumbent will collaborate with other departments to configure cloud subscriptions, access, and alerting in support of initiatives such as cloud storage.
Decision Support Systems Analyst	IMT-Administrative Info Sys	73674
The Decision Support Systems Analyst works with end users to coordinate the implementation of Decision Support Systems, applications, and/or interfaces by providing the building, testing, training, support, maintenance, and enhancements.
Senior IDM Analyst	IMT-Network Services	74811
Support current ongoing provisioning, de-provisioning and changes to system access in a dynamic academic medical environment with a diverse population. Design, develop, implement and support the components of complex identity-based systems in the area of identity and access management, directory services, workflow, security, provisioning and compliance. Develop viable and effective technology solutions to complex business needs according to customer requirements. Provide timely response to incidents reported by customers, including participation in off-hours support rotation. Serve as a technical resource in daily troubleshooting and resolution of complex and everyday problems with user accounts. Immediately communicate and escalate status of all business-impacting issues to team members and management.
HRIS Applications Analyst	Human Resources	74428
The Applications Analyst provides information technology support for human resource information systems (HRIS). Responsible for overall system performance and maintenance, ensuring information security, testing updates, and improving process efficiency. The HRIS Applications Analyst constantly monitors system performance and identifies processes in need of improvement. Once a new HRIS product or change has been implemented, the HRIS Applications Analyst provides production support, which includes researching and resolving problems. Applications Analysts gather HRIS data using built-in reporting tools or by running SQL queries to perform data analysis and ensure that the system is properly recording specific metrics. The Applications Analyst creates appropriate user documentation and procedures, and assists in training users on new or updated functionality.
PHP Web Developer	IMT-Educational Communications	74243
The PHP Web Developer will work as part of a multidisciplinary team of programmers and web designers supporting the design, creation and maintenance of web based applications and content on user friendly, vibrant, and effective web sites.
Digital Marketing Analyst	IMT-Healthcare Info Systems	74461
Under the direction of the IMT Administrator, the Digital Marketing Analyst for Upstate's Information Management & Technology (IMT) division will assist in the creation and management of IMT's marketing strategies and platforms in order to increase brand awareness and position Upstate as an IT Employer of Choice. The Digital Marketing Analyst will have oversight of digital tools to increase the effectiveness of IMT marketing campaigns, identifying and implementing strategies for the utilization of appropriate marketing channels, and measuring results. The incumbent will research, review, produce, and provide recommendations for the creation and improvement of digital content across IMT's online channels.
Decision Support Systems Analyst	IMT-Administrative Info Sys	74482
The Decision Support Systems Analyst works with end users to coordinate the implementation of Decision Support Systems, applications, and/or interfaces by providing the building, testing, training, support, maintenance, and enhancements.
Release of Information Coordinator	Health Information Mgmt	74529
The ROI Coordinator will oversee the ROI staff to ensure requests are processed in an accurate and timely manner; handle customer complaints; work with Fiscal Services to assure timely release of information for billing; train health information staff in ROI procedures and EPIC; manage employee time usage to avoid backlogs; provide coverage as needed.
Associate Director of Health Information Management	Health Information Mgmt	74226
The Associate Director of Health Information Management is responsible for monitoring staff levels and workflow throughout the department to assure that record processing is conducted timely and the health information is readily available. Ensures that workflows adhere to privacy regulations. Responsible for the supervision of File Room, Patient Identity, Chart Corrections, Incomplete Records and ultimately Release of Information area. Will oversee the department operations during the absence of the Director.
Senior Clinical Engineer	Clinical Engineering	72790
The Senior Clinical Engineer functions as the technology manager for medical equipment systems.
Application Coordinator	IMT-Healthcare Info Ambulatory	74373
Works collaboratively with Project Directors or Project Managers, as well as other source owners to develop a project plan for each project that will establish project timelines, tasks, and milestones in collaboration with the vendor.
Disaster Recovery Systems Engineer	IMT-Operations & Host Systems	73703
The primary responsibility of the Disaster Recovery Systems Engineer will be the development and maintenance of IT enterprise disaster recovery and business continuity policies and procedures. Responsibilities will include the installation, maintenance, and operation of the enterprise backup environment, with a focus on ransomware protection and disaster recovery preparedness. This role performs periodic reviews to confirm or update DR requirements for all IMT systems, performs business impact analyses, and leads and coordinates disaster recovery and business continuity design and planning. The Disaster Recovery Systems Engineer is responsible for disaster recovery documentation and will perform risk assessments and mitigation steps. Ensures data protection strategies meet RPO and RTO targets.
Unix and Storage Cloud Systems Engineer	IMT-Operations & Host Systems	74067
The primary responsibility of the Unix and Storage Cloud Systems Engineer is the administration of on and off-premises cloud and object storage. Additional responsibilities include the administration and support of all supported Unix and Linux OS implementation, and the installation, setup, technical operation and system administration of all enterprise storage systems. Will provide direct technical support for the planning, coordination, programming, and implementation of releases, upgrades, or changes to Unix/Linux operating system software, and the range of applications and tools that support the testing and production environments relating to Unix/Linux computing.
Unix and Storage Disaster Recovery Systems Engineer	IMT-Operations & Host Systems	73888
The primary responsibility of the Unix and Storage Disaster Recovery Systems Engineer is maintenance of the enterprise backup environment, with a focus on ransomware protection and disaster recovery preparedness, especially for the Unix/Linux and Storage infrastructure. Additional responsibilities include administration and support of all supported Unix and Linux OS implementation, and the installation, setup, technical operation and system administration of all enterprise storage systems. Will provide direct technical support for the planning, coordination, programming, and implementation of releases, upgrades, or changes to Unix/Linux operating system software, and the range of applications and tools that support the testing and production environments relating to Unix/Linux computing.
Database Administrator	IMT-Operations & Host Systems	74062
The Database Administrator will provide database administration and end-user support for all Upstate IMT-hosted MS SQL Server and Oracle databases. Responsibilities include installing database and other related software on a variety of operating systems, applying patches, managing database file systems, monitoring performance, assisting application developers and troubleshooting problems. The Database Administrator must participate in the design and implementation of new databases and maintain backups and disaster recovery plans for Oracle, MS SQL Server, and other databases.