Careers: SUNY Upstate Medical University

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Position	Department	Job #
IMT Training Registrar	IMT-Rev Cycle & Training	72612
The IMT Training Registrar will be the primary point of contact for the coordination of Epic training and other technologically-based education, for all Upstate employees, visiting student nurses, and other visiting healthcare professionals. The incumbent will coordinate the registration process for classes by working with the IMT Training Team to establish times and locations, track class rosters, communicate with the Epic Security team based on end-user role, resolve scheduling conflicts, maintain record keeping, and compile training statistics. Additional responsibilities are aligned with IMT administrative assistant tasks which are to answer phones, maintain office equipment/schedule repairs; schedule meetings/interviews, take meeting minutes, manage travel reservations for trainers; order supplies and other administrative duties as assigned.
Junior Programmer/Analyst - WebApps	IMT-Administrative Info Sys	71070
Junior Programmer/Analyst works with management and senior level staff who coordinate the implementation of web applications through methods of requirements gathering, design, implementation, testing, training, support and maintenance. Work with senior level staff to provide end-user assistance involving analysis, identification of problems or needs, designing solutions and identifying required system adaptations. Organize and provide system documentation to support the maintenance and general application life-cycle.
Media Production Manager	IMT-Educational Communications	72643
The Media Production Manager will manage the Media Production unit of Educational Communications IMT. Management includes supervisory responsibilities for one staff member, and oversight of all activities of the unit, including but not limited to production of media (video, audio, and graphic content) for all university entities issuing requests. Creative director of all media production activities. Coordination of technical maintenance of production equipment. Coordination of recordings for college courses, professional education, staff training, patient education and marketing. Operation of the television studio, recording and media streaming facilities. Coordination of media management systems, including internal (currently Kaltura) and public access systems (currently YouTube ).
Release of Information Specialist	Health Information Mgmt	72316
The primary duties of the Release of Information Specialist include screening medical record requests and authorizations to assure they meet all legal & regulatory requirements, per designated release type; completing release of information requests electronically, including generating letters & invoices, as necessary; logging release of information as required by HIPAA; invoicing for billable requests per procedure; communicating with practitioners to obtain requested information (i.e. Physical Therapy, Physicians, Case Management); preparing and certifying medical record subpoenas for court; and other duties as deemed appropriate.
Lead Coder	Health Information Mgmt	72317
The Lead Coder is responsible for assisting the Assistant Director/Coding Manager with the day to day operations of the coding/abstracting functions and aid in the direct supervision of the coding employees and perform quality reviews. This employee will manage work flow, train new coders, write coding policies and procedures and responds to DRG issues.
Systems Administrator	IMT-Healthcare Info Systems	71212
Assist user departments in the analysis and formulation of system requirements. Perform comprehensive integrated testing to insure the quality of the project deliverables. Provide end user support and assistance including off hours support. Provide on going system support/maintenance and coordinate software upgrades. Develop database queries and reports to meet end users specifications. Monitor and support all interfaces and servers for assigned applications.
IT Program Manager	IMT-Healthcare Info Systems	72387
Working with multiple projects simultaneously, the IT Program Manager is responsible for the oversight and management of large projects across the Information Management & Technology Department.
Application Trainer	IMT-Ambulatory PM Systems	72305
Provides classroom and individual training for Super Users and End-User staff for the EMR systems and Upstate specific applications.
Metrics Coordinator (Senior Programmer/Analyst)- Moonshot Special Projects Team	IMT-Administrative Info Sys	72247
As a member of the Moonshot team, the Metrics Coordinator/Programmer Analyst works collaboratively with the dashboard development team to analyze complex internal business processes in order to design, build, test, and implement the resulting software application systems, modules, or programs for various levels of data analysis by all internal departments, as well as participate in research and development, maintain existing dashboards, and be responsible for attending governance and data quality meetings. Specific responsibilities include, but are not limited to, serving as the workflow expert and collaborating with application analysts/programmers and end-users to understand, describe and translate applications, workflows, metrics and definitions, working as a part of the dashboard development team to highlight pertinent data, and suggesting innovative solutions for visualizing, categorizing and/or predicting data through research and development sessions.
Interface Analyst	IMT-Rev Cycle & Training	71663
The interface analyst is responsible for the operation and maintenance of data bases at SUNY Upstate.
Medical Record Identity Analyst	Health Information Mgmt	71583
Under indirect supervision, performs medical record number merges, demographic changes and contact moves with EPIC and Chartmaxx.
Application Coordinator- HIS	IMT-Healthcare Info Systems	69376
The Application Coordination functions as the lead implementation specialist and support contact for assigned application. Serves as the IMT liaison between users and vendor. Assists user departments in analysis and design of system requirements. Performs system building setup and testing. Analyzes and manages change requests. Coordinates upgrades. Provides end user support and assistance. Recommends methods for using the system/data to improve performance. Develops, modifies, tests and maintains screens, menus, pathways, documents, reports and program logic modules. Provides off hours support for critical problem resolution. Assists training team as necessary. Assists in the evaluation of new features, products and technologies. Reports project status information to management and/or project requesters on a timely basis.
Research Technology Support Specialist	IMT-Customer Support	71706
The Research Technology Support Specialist will install, troubleshoot and repair Apple and PC hardware and software applications. Troubleshoot connectivity problems with client devices, network printers, file servers, and host systems. Develop and implement solutions for diverse computing environment supporting researchers and scientists. Diagnose and troubleshoot computer interfaces to research equipment.
Senior Application Coordinator	IMT-Healthcare Info Ambulatory	71463
Senior Application Coordinator to develop and establish required timelines & project requirements in collaboration with the vendor.
Instructional Design Assistant	IMT-Educational Communications	71479
This temporary position supports faculty in migrating courses from the Blackboard Learning Management System (LMS) to the Brightspace LMS. Primary duties include assisting with course migration across four colleges, and assisting faculty with course designs and LMS functionality in Brightspace. This person may assist with (virtual) workshops as needed. The ID assistant works with in the Educational Communications Department, and receives supervision from the Director of Distance & eLearning.
HIM Data Integrity Analyst - Incomplete Records	Health Information Mgmt	68859
The Data Integrity Analyst is responsible for quality review of scanning, analyzing inpatient and outpatient records for complete and timely documentation, researching/coordinating the correction of any medical record number duplicates and/or documentation errors in EPIC and responding to requests for patient information. Extensive use of computerized applications required.
Outpatient Medical Records Coder	Health Information Mgmt	71407
Under the supervision of the Lead Coder, the Medical Records Coder analyzes, codes abstracts and assigns DRG's to hospital records for the purpose of reimbursement, research and compliance with regulatory agencies, using the ICD-10-CM/PCS classification system and CPT-4 procedural coding.
Telecommunications Specialist	IMT-Telecommunications	71288
The Telecommunications Specialist is responsible for the daily maintenance of the campus telephone equipment, cabling and associated applications.
Administrative Applications Systems Analyst	IMT-Administrative Info Sys	71271
The Administrative Applications Systems Analyst is primarily responsible for systems analysis, design, implementation and maintenance. Work with management and users in troubleshooting daily issues, develop short and long term solutions both in planning and crisis situations.
Data Governance Lead	IMT-Healthcare Info Systems	71133
The Data Governance Lead will collaboratively design and implement an enterprise-wide data governance framework and data-related project request intake process, which includes establishing and facilitating a multidisciplinary data governance committee; developing and overseeing the maintenance of an inventory of data resources; engaging regularly with data stewards across various domains; leading the advancement of the quality, value, accessibility, and alignment of enterprise data assets; and liaising with consumers of data throughout Upstate to ensure that data outputs meet organizational needs.

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Position	Department	Job #
IMT Training Registrar	IMT-Rev Cycle & Training	72612
The IMT Training Registrar will be the primary point of contact for the coordination of Epic training and other technologically-based education, for all Upstate employees, visiting student nurses, and other visiting healthcare professionals. The incumbent will coordinate the registration process for classes by working with the IMT Training Team to establish times and locations, track class rosters, communicate with the Epic Security team based on end-user role, resolve scheduling conflicts, maintain record keeping, and compile training statistics. Additional responsibilities are aligned with IMT administrative assistant tasks which are to answer phones, maintain office equipment/schedule repairs; schedule meetings/interviews, take meeting minutes, manage travel reservations for trainers; order supplies and other administrative duties as assigned.
Junior Programmer/Analyst - WebApps	IMT-Administrative Info Sys	71070
Junior Programmer/Analyst works with management and senior level staff who coordinate the implementation of web applications through methods of requirements gathering, design, implementation, testing, training, support and maintenance. Work with senior level staff to provide end-user assistance involving analysis, identification of problems or needs, designing solutions and identifying required system adaptations. Organize and provide system documentation to support the maintenance and general application life-cycle.
Media Production Manager	IMT-Educational Communications	72643
The Media Production Manager will manage the Media Production unit of Educational Communications IMT. Management includes supervisory responsibilities for one staff member, and oversight of all activities of the unit, including but not limited to production of media (video, audio, and graphic content) for all university entities issuing requests. Creative director of all media production activities. Coordination of technical maintenance of production equipment. Coordination of recordings for college courses, professional education, staff training, patient education and marketing. Operation of the television studio, recording and media streaming facilities. Coordination of media management systems, including internal (currently Kaltura) and public access systems (currently YouTube ).
Release of Information Specialist	Health Information Mgmt	72316
The primary duties of the Release of Information Specialist include screening medical record requests and authorizations to assure they meet all legal & regulatory requirements, per designated release type; completing release of information requests electronically, including generating letters & invoices, as necessary; logging release of information as required by HIPAA; invoicing for billable requests per procedure; communicating with practitioners to obtain requested information (i.e. Physical Therapy, Physicians, Case Management); preparing and certifying medical record subpoenas for court; and other duties as deemed appropriate.
Lead Coder	Health Information Mgmt	72317
The Lead Coder is responsible for assisting the Assistant Director/Coding Manager with the day to day operations of the coding/abstracting functions and aid in the direct supervision of the coding employees and perform quality reviews. This employee will manage work flow, train new coders, write coding policies and procedures and responds to DRG issues.
Systems Administrator	IMT-Healthcare Info Systems	71212
Assist user departments in the analysis and formulation of system requirements. Perform comprehensive integrated testing to insure the quality of the project deliverables. Provide end user support and assistance including off hours support. Provide on going system support/maintenance and coordinate software upgrades. Develop database queries and reports to meet end users specifications. Monitor and support all interfaces and servers for assigned applications.
IT Program Manager	IMT-Healthcare Info Systems	72387
Working with multiple projects simultaneously, the IT Program Manager is responsible for the oversight and management of large projects across the Information Management & Technology Department.
Application Trainer	IMT-Ambulatory PM Systems	72305
Provides classroom and individual training for Super Users and End-User staff for the EMR systems and Upstate specific applications.
Metrics Coordinator (Senior Programmer/Analyst)- Moonshot Special Projects Team	IMT-Administrative Info Sys	72247
As a member of the Moonshot team, the Metrics Coordinator/Programmer Analyst works collaboratively with the dashboard development team to analyze complex internal business processes in order to design, build, test, and implement the resulting software application systems, modules, or programs for various levels of data analysis by all internal departments, as well as participate in research and development, maintain existing dashboards, and be responsible for attending governance and data quality meetings. Specific responsibilities include, but are not limited to, serving as the workflow expert and collaborating with application analysts/programmers and end-users to understand, describe and translate applications, workflows, metrics and definitions, working as a part of the dashboard development team to highlight pertinent data, and suggesting innovative solutions for visualizing, categorizing and/or predicting data through research and development sessions.
Interface Analyst	IMT-Rev Cycle & Training	71663
The interface analyst is responsible for the operation and maintenance of data bases at SUNY Upstate.
Medical Record Identity Analyst	Health Information Mgmt	71583
Under indirect supervision, performs medical record number merges, demographic changes and contact moves with EPIC and Chartmaxx.
Application Coordinator- HIS	IMT-Healthcare Info Systems	69376
The Application Coordination functions as the lead implementation specialist and support contact for assigned application. Serves as the IMT liaison between users and vendor. Assists user departments in analysis and design of system requirements. Performs system building setup and testing. Analyzes and manages change requests. Coordinates upgrades. Provides end user support and assistance. Recommends methods for using the system/data to improve performance. Develops, modifies, tests and maintains screens, menus, pathways, documents, reports and program logic modules. Provides off hours support for critical problem resolution. Assists training team as necessary. Assists in the evaluation of new features, products and technologies. Reports project status information to management and/or project requesters on a timely basis.
Research Technology Support Specialist	IMT-Customer Support	71706
The Research Technology Support Specialist will install, troubleshoot and repair Apple and PC hardware and software applications. Troubleshoot connectivity problems with client devices, network printers, file servers, and host systems. Develop and implement solutions for diverse computing environment supporting researchers and scientists. Diagnose and troubleshoot computer interfaces to research equipment.
Senior Application Coordinator	IMT-Healthcare Info Ambulatory	71463
Senior Application Coordinator to develop and establish required timelines & project requirements in collaboration with the vendor.
Instructional Design Assistant	IMT-Educational Communications	71479
This temporary position supports faculty in migrating courses from the Blackboard Learning Management System (LMS) to the Brightspace LMS. Primary duties include assisting with course migration across four colleges, and assisting faculty with course designs and LMS functionality in Brightspace. This person may assist with (virtual) workshops as needed. The ID assistant works with in the Educational Communications Department, and receives supervision from the Director of Distance & eLearning.
HIM Data Integrity Analyst - Incomplete Records	Health Information Mgmt	68859
The Data Integrity Analyst is responsible for quality review of scanning, analyzing inpatient and outpatient records for complete and timely documentation, researching/coordinating the correction of any medical record number duplicates and/or documentation errors in EPIC and responding to requests for patient information. Extensive use of computerized applications required.
Outpatient Medical Records Coder	Health Information Mgmt	71407
Under the supervision of the Lead Coder, the Medical Records Coder analyzes, codes abstracts and assigns DRG's to hospital records for the purpose of reimbursement, research and compliance with regulatory agencies, using the ICD-10-CM/PCS classification system and CPT-4 procedural coding.
Telecommunications Specialist	IMT-Telecommunications	71288
The Telecommunications Specialist is responsible for the daily maintenance of the campus telephone equipment, cabling and associated applications.
Administrative Applications Systems Analyst	IMT-Administrative Info Sys	71271
The Administrative Applications Systems Analyst is primarily responsible for systems analysis, design, implementation and maintenance. Work with management and users in troubleshooting daily issues, develop short and long term solutions both in planning and crisis situations.
Data Governance Lead	IMT-Healthcare Info Systems	71133
The Data Governance Lead will collaboratively design and implement an enterprise-wide data governance framework and data-related project request intake process, which includes establishing and facilitating a multidisciplinary data governance committee; developing and overseeing the maintenance of an inventory of data resources; engaging regularly with data stewards across various domains; leading the advancement of the quality, value, accessibility, and alignment of enterprise data assets; and liaising with consumers of data throughout Upstate to ensure that data outputs meet organizational needs.