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Environmental Services Dispatcher Environmental Services 75390
The Dispatcher for Environmental Services will monitor the bed tracking system, facilitate all daily cleanings, and be responsible for confirmation discharge cleanings, as well as movement of discharge to manage resource manipulation to meet bed need and placement throughout the shift and support hospital wide patient flow by dispatching all service requests. The Dispatcher will ensure compliance with all policies and procedures related to daily and discharge cleanings, ensuring that the Environmental Services team is performing to protocol, addressing concerns promptly, and scheduling job assignments when and where necessary. The Dispatcher will also be responsible for documentation and random sample checks for quality of cleaning. The dispatcher must maintain and create related documents in SUNY systems, for example TMA, Asset works for work orders.
Clinical Documentation Improvement Staff Development Educator Utilization Management 75365
The Clinical Documentation Improvement (CDI) Staff Development Educator shall be responsible for assisting the Associate Director of CDI with the day to day operations of the CDI team and aid in the direct supervision of CDI staff. This position will assist in management of work flow, training new CDIS’, assist in writing CDI policies and procedures and responding to final coding reconciliation issues. Assists in the process of second level CDI quality reviews and audits.
Associate Director of Pharmacy Hematology-Oncology Services Pharmacy-DT 75047
This position oversees the development and optimization of hematology-oncology medication services for the organization and advises Executive Director of Pharmacy regarding all practice issues pertaining to hematology-oncology therapy. This position will provide leadership and guidance in the planning and execution of all future expansions of hematology-oncology pharmacy services throughout the health-system to ensure clinical excellence, superior patient experience and optimized financial stewardship.
Ambulatory Call Center Representative Ambulatory Call Center 67453
As a Call Center Representative, the incumbent's responsibilities include answering incoming lines to the call center. Utilizing extensive knowledge of Upstate Medical University services, the Representative will effectively and efficiently discern the callers' needs and appropriately assist. The Representative will provide one call resolution, when possible, demonstrating excellent customer service and problem solving skills, while assisting callers with appointment scheduling requests, clinical area messages and all other requests regarding providers and services of University Hospital and Upstate Medical University. The incumbent will utilize several information systems and will interact with departments, services and providers throughout Upstate Medical University while documenting call activity using information systems.
Child Health Psychologist – Diabetes and Endocrine Disorders Psychiatry Amb Care - Nappi 75110
Position works with a multidisciplinary team of endocrinologists, nurse practitioners, registered dietitians, certified diabetes nurse educators and other behavioral health providers providing behavioral health interventions for both mental and physical health conditions.
Adult Health Psychologist – Diabetes and Endocrine Disorders Psychiatry Amb Care - Nappi 75105
Position works with a multidisciplinary team of endocrinologists, nurse practitioners, registered dietitians, certified diabetes nurse educators and other behavioral health providers providing behavioral health interventions for both mental and physical health conditions.
Pediatric Clinical Practice Coordinator Nursing-Administration 73890
The Pediatric Clinical Practice Coordinator (PCPC) will facilitate the integration of quality and safety initiatives and Evidence Based Practice on the off shifts in addition to providing support for the new to practice nurses. The PCPC will demonstrate an understanding of integral criteria and appropriate level of care standards for populations served. Will support functions to meet and /or exceed regulatory requirements and standards (i.e. DOH, DNV and SPS). Will also collect quality improvement data and assist off shift in addressing variances and opportunities for improvement. Supports and role models a Culture of Safety. Collaborates with Peds Clinical Nurse Specialist to develop, implement and evaluate process improvement initiatives for Upstate Golisano Children's Hospital.
Purchase Associate Contracts & Campus Purchasing 75086
Responsible for purchasing various commodities and services, including but not limited to, capital equipment, software, vehicles, furniture, lab supplies, printing services, laboratory animals, general supplies, and services provided by independent contractors.
Nurse Manager Nursing-6B-Medicine/Telemetry 75177
The Nurse Manager assumes primary leadership and management of defined clinical nursing areas to facilitate and deliver comprehensive quality nursing care and to manage the environment in which care is given. Major functions include: goals, planning, customer service/marketing, standards, certification and accreditation, administrative management, budget/cost containment, communication, and education. Ensures adherence to hospital or department and university policies and to nursing policies, procedures, standards, and practices. The Nurse Manager exemplifies the Upstate mission, vision, and values and acts in accordance with Upstate policies and procedures.
Clinical Placement Coordinator Nursing-Recruitment Office 75006
The Clinical Placement Coordinator will develop and maintain relationships with affiliating Colleges of Nursing to coordinate and oversee all clinical placements within Upstate Nursing. Work in collaboration with Employee Student Health, Payroll, IMT, Unit Managers, and EPIC Training to foster a smooth experience for Nursing students and instructors. Develop and monitor communication guidelines. Coordinate welcome program to introduce clinical groups to Upstate. Host annual Clinical School Meetings and communicate outcomes to Managers. Point of contact for concerns/issues regarding placements. Develop/update/oversee the Affiliated/Visiting Student Nurse Policy. Coordinate student placements for employees.
Nursing Quality Coordinator Nursing Practice Excellence 74981
The Nursing Quality Coordinator (NQC) will report to the Nursing Quality and Safe Patient Handling Program Manager. This role will oversee all nurse-sensitive indicators to include all hospital patient falls-witnessed, unwitnessed, & falls with injuries, Catheter-Associated Urinary Tract Infections (CAUTI), Central Line Associated Blood Infections (CLABSI), Clostridium Difficile Infections (CDIFF), and Hospital Acquired Pressure Injuries (HAPIs). The NQC, will review high-incidence units of the identified NSI and provide nursing education, complete root cause analysis, data analysis, and patient care outcomes. The role is to be a leader in the implementation of evidence-based practices impacting nurse-sensitive quality indicators. Provides education, training, clinical support, and collaborating with nursing leaders and bedside staff in establishing, identifying, and developing standards for evidence-based nursing practices impacting quality outcomes. Partners with nurse leadership, nursing staff, providers, families, and caregivers to review case studies, identify process improvements and implement evidence-based clinical interventions in a safe, effective, patient-centered manner. Collects and analyzes comprehensive data related to nurse-sensitive quality adverse events, and assesses data for educational gaps and opportunities for improvement. Must have the ability to analyze and interpret data which is essential to facilitate, design, and develop process improvement initiatives based on findings. The role will focus on care that is safe, timely, effective, efficient, equitable, and patient-centered.
Financial Systems Analyst Financial Services-Patient 75329
Under the direction of the Financial Systems Coordinator, the Financial Systems Analyst will utilize both internal and State data to assist in preparing and maintaining reports for financial analysis by Financial Services management. The incumbent will assist the Financial Systems Coordinator with determination of the requirements of new functions, implementation, installation, and maintenance of new applications, oversight and administration of the claims scrubbing software (SSI), and coordination of the activities of the Financial Services Division with Information Management and Technology Services.
Ambulatory Quality Coordinator Ambulatory Services Admin 74128
The Data Manager/Statistician Ambulatory Quality Coordinator will report up through the Director of Quality for Upstate University Medical Associates at Syracuse Inc. and is integrated into the Primary Care Clinics. Will perform processes necessary for optimizing quality programs for the organization including AQA Vizient, payor quality programs, PCMH & departmental quality initiatives. Will provide patient outreach and quality metric support for providers and will be responsible for validating quality metrics as well as maintaining patient lists, monitoring and acting on gaps in care reports, patient outreach, patient scheduling and effectively communicating with all members of the patient care team, including the patient. 
Ambulatory Quality Coordinator Upstate Univ Med Assoc @ Syr 74506
The Data Manager/Statistician Ambulatory Quality Coordinator will report up through the Director of Quality for Upstate University Medical Associates at Syracuse Inc. and is integrated into the Primary Care Clinics. Will perform processes necessary for optimizing quality programs for the organization including AQA Vizient, payor quality programs, PCMH & departmental quality initiatives. Will provide patient outreach and quality metric support for providers and will be responsible for validating quality metrics as well as maintaining patient lists, monitoring and acting on gaps in care reports, patient outreach, patient scheduling and effectively communicating with all members of the patient care team, including the patient. 
Outpatient Administrative Specialist - Pediatric & Adolescent Center Pediatric & Adolescent Center 73922
The Outpatient Administrative Specialist will manage incoming new patient referrals and assist with standardized patient check-in and check-out procedures such as entering and verifying demographic, insurance and financial information and generating routine forms and other documentation. Also responsible for completion of FMLA and Disability forms as needed. Responsible for processing of incoming/outgoing patient appointment referrals for all providers.
Environmental Health and Safety Officer Environmental Health & Safety 75111
Responsible for the Asbestos and Lead Project Management, which includes but not limited to, develop and implement policies, procedures and training to ensure safety and compliance with applicable federal and state regulations related to the maintenance and removal of asbestos and lead. Act as Asbestos supervisor for minor internal asbestos abatement project, including maintain asbestos and lead testing and abatement records.
Director of Pharmacy CG-Pharmacy 72232
The Director of Pharmacy has overall responsibility for managing and planning for the efficient and effective delivery of Pharmacy services to support Upstate Community Hospital's delivery of healthcare. Provides vision and leadership for Upstate Community Hospital's efforts to provide the most cost-effective and clinically appropriate pharmaceutical interventions using principles of pharmacoeconomics, outcome measures and critical pathways. Delegates supervisory and other responsibilities to pharmacy personnel.
Outpatient Administrative Specialist Ambulatory Float Pool 74290
The Outpatient Administrative Specialist of the Ambulatory Float Pool will provide administrative support to ambulatory patient care functions. Advises patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co-pays, etc. Understands the need for ABN's and Waiver of Liability patient signatures. Obtains insurance authorizations, referrals, and manages denial processes. Attends education on insurance changes and updates. Assists with standardized patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation. Answers phones, prioritizes incoming mail, faxes and correspondence. Accepts assignments to other areas as needed. Manage the EPIC Referral WQs.
Payroll Associate Payroll Services 75203
The Payroll Associate will prepare and process complex payroll transactions and related documents, answer standard payroll questions, and provide payroll customer service to agency employees by applying policies, rules and regulations issued by the Office of the State Comptroller, the Department of Civil Service and the Division of the Budget.  Will process payroll records by entering changes in exemptions, job title and department/division transfers, or other information as needed;  Provide payroll information to supervisors, customers and other approved persons;  Determine payroll liabilities by calculating employee federal and state income and social security taxes and employer's social security, unemployment, and workers compensation payments and other such liabilities as necessary; Contribute to the team effort by accomplishing related results as needed; Provide internal and external customer service to agency employee; Resolve payroll discrepancies by collecting and analyzing information and implementing changes; Participate in continuous process improvement efforts to support current and future systems enhancements; Prepare payroll reports by compiling summaries of information such as earnings, taxes, deductions, leave, disability and nontaxable wages; Maintain the confidentiality of payroll records, Adhere to all New York State regulatory requirements and SUNY policies and procedures
Director of Accounts Payable Accounts Payable 75214
The Director of Accounts Payable will oversee the accounts payable auditing and processing for all of Upstate’s New York State and Research Foundation payments; including providing further audit support for all payments, to include travel and contracts. Will audit and process (or oversee the processing of) all credit card activities, stores account posting, and journal entry processing. Ensures compliance with all rules and timely resolution of discrepancies for all vendors. The Director of Accounts Payable will process or oversee the processing of contracted employee awards, reimbursements, and approved moving and other expenses.

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