PC Support Specialist

Apply now Job no: 61588
Department: IMT-Customer Support
Employer: State of New York
Payroll Title: TH Instructional Support Specialist, NSSL3
Bargaining Unit: UUP (State University Professional Services Unit)
Salary: Commensurate with Qualifications
Work type: Full-time
Location: Syracuse
Categories: Management, Professional and Information Technology

Job Summary: Install, troubleshoot and repair PC hardware and software applications. Installations include new devices, departmental moves and migrations from existing computers. Research and resolve hardware and software problems as necessary. Troubleshoot connectivity problems with client devices, network printers, files servers and host systems. Experience with Windows 2000/XP/Vista/2007/2010, MS office, and host connectivity packages in a Novell NDS and Windows Server environment. Assist employees/customers with computer related questions.
Minimum Qualifications:

Bachelor's degree and a minimum of one year of experience to include PC support and customer service or equivalent combination of education and experience, plus excellent communication and interpersonal skills required.

Preferred Qualifications:

 

Work Days:

Monday - Friday, 8:00a-5:00p. Must be available for on-call.

Salary Range/Pay Rate:

Commensurate with Qualifications

Message to Applicants: There are three temporary positions available. 
Recruitment  Office: Human Resources
Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.              

 

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability.

Advertised: Eastern Daylight Time
Applications close:

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