Business Office Receptionist and Switchboard Operator

Apply now Job no: 64678
Department: Orthopedic Surgery
Employer: MedBest
Payroll Title: Medical Secretary, G3
Bargaining Unit: N/A
Salary: Dependent on qualifications
Work type: Full-time
Location: Syracuse
Categories: Administrative, Secretarial & Clerical

Job Summary:

Performs secretarial and administrative duties under general supervision, utilizing knowledge of medical terminology and hospital, clinic or laboratory procedures. Compiles and records medical charts, reports, and correspondence and maintains files. Scans PHI documents into the EMR. Takes and transcribes notes and dictation. May answer telephone, screen, and direct calls, schedule appointments and greet visitors. May do accounting and billing work.

Capable of triaging and directing incoming phone calls in a courteous and efficient manner. Maintains working knowledge of switchboard equipment. Accurately sorts and distributes incoming mail and faxes. Ability to sort and prepare outgoing mail, stamping with appropriate postage. Maintains working knowledge of postage machinery.
Maintains adequate mail related supplies at all times. Opens billing mail, stamping and sorting as appropriate. Ability to perform various secretarial duties: typing of chart labels, returning x-rays, alphabetizing secretarial paper filing, stamping envelopes, addressing envelopes and mailing of dictation to referring MD's. Anticipates switchboard coverage issues and arranges appropriate coverage when needed. Greets and announces departmental guests. Notifies appropriate personnel of visitors. Confirms that incoming UPS and Fedex packages are being delivered to the correct address. Notifies recipients.

Minimum Qualifications:

High school or equivalent and two years of directly related medical secretary/office experience. Will consider equivalent combination of education and experience.

Preferred Qualifications:

EMR experience preferred. Orthopedic practice knowledge preferred.

Work Days:

M-F 8:30 am -5:00 pm

Message to Applicants: This posting was reopened on 10/16/2020.
Recruitment  Office: MedBest Medical Management


We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

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