Triage Center Nurse Specialist

Apply now Job no: 67953B
Department: Upstate Triage & Transfer Ctr
Employer: State of New York
Payroll Title: TH Instructional Support Associate, NSSL2
Bargaining Unit: UUP (State University Professional Services Unit)
Salary: $64,000-$81,487 (Dependent on qualifications)
Work type: Full-time
Location: Syracuse
Categories: Registered Nurses

Job Summary: The Triage Center Nurse will function out of the Triage Center providing critical and timely assessments of injuries and illnesses and successfully guiding patients and/ or callers to the correct disposition for care. In an effort to provide complete customer satisfaction, the nurse should accurately listen and respond appropriately to requests made by callers, patients, physicians, medical directors and peers. The Triage Nurse Specialist should give high priority to customer service and complete customer satisfaction. The nurse must be able to adjust through a rapidly changing environment. The nurse will manage multiple phones lines and responsibilities including requests for nurse triage from contracts, patients, employees and the general public. This also includes transition follow up phone calls to patients that are discharged from the Upstate University Hospital Health System. This role will play a significant part in ensuring that callers and patients are given access to an Upstate University Hospital (UUH) Nurse 24 hours a day for any health information questions, to triage an injury or illness or provide information needed after discharge to ensure a timely, positive outcome after a hospitalization, procedure or visit to one of the emergency rooms at UUH.
Minimum Qualifications:

NYS licensed/registered RN (or eligible), Bachelors degree in Nursing with one year hospital-based experience or Associates degree in Nursing with three years of hospital-based experience required. Excellent organizational skills, critical thinking skills and ability to handle multiple tasks at once. Exceptional customer service skills, verbal and written communication skills. Must be able to work collaboratively with a multi-disciplinary team. CPR-BLS required by time of appointment.

Preferred Qualifications:

Acute care RN experience in Emergency Services or Critical Care preferred.

Work Days:

Evenings, every other weekends and holidays.

Message to Applicants: Once you complete orientation in Syracuse, N.Y., and are independent in the responsibilities of the department, the opportunity to work remotely may be an option. For this to be a remote position, you need to come on site at the Hospital to train.
Recruitment  Office: Human Resources
Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.              

 

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Advertised: Eastern Daylight Time
Applications close:

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