Research Technology Support Specialist

Apply now Job no: 71706
Department: IMT-Customer Support
Employer: State of New York
Payroll Title: Instructional Support Technician, NSSL3
Bargaining Unit: UUP (State University Professional Services Unit)
Salary: commesurate with experience
Work type: Full-time
Location: Syracuse
Categories: Information Management & Technology

Job Summary: The Research Technology Support Specialist will install, troubleshoot and repair Apple and PC hardware and software applications. Troubleshoot connectivity problems with client devices, network printers, file servers, and host systems. Develop and implement solutions for diverse computing environment supporting researchers and scientists. Diagnose and troubleshoot computer interfaces to research equipment.
Minimum Qualifications:

Bachelor's degree and 2 years experience providing client, network, and departmental LAN support or Associate's degree and 4 years experience with above experience. Strong interpersonal and customer service skills required. 

Preferred Qualifications:

Experience with Apple, PC and Unix operating systems, web servers, file servers, and wireless technologies preferred.

Work Days:

Monday - Friday, Days 8:00 a.m. - 5:00 p.m., and as needed

Message to Applicants:  
Recruitment  Office:  
Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at              


We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Advertised: Eastern Daylight Time
Applications close:

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