Outpatient Administrative Specialist

Apply now Job no: 75032
Department: Otolaryngology Amb Care
Employer: State of New York
Payroll Title: TH Staff Assistant 2, NSSL1
Bargaining Unit: UUP (State University Professional Services Unit)
Salary: Commensurate with Qualifications
Work type: Full-time
Location: Syracuse
Categories: Administrative, Secretarial & Clerical

Job Summary:

The Outpatient Administrative Specialist will assist with standardized patient check-in and check-out procedures such as entering and verifying demographic, insurance and financial information and generating routine forms and other documentation. Responsible for processing of incoming/outgoing patient appointment referrals for all providers. Will provide administrative support. Will collect patient co-pays, manage denial process and assist with other Front Desk tasks. Works with/advises patients on insurance carrier requirements including services not covered and obtains documentation. The Outpatient Administrative Specialist will answer calls, obtain insurance authorizations, and assist with referrals. Will prioritize incoming mail, faxes and correspondence. Accepts assignments to other areas as needed.

Minimum Qualifications:

Associate's degree and two (2) years relevant patient financial/insurance services experience in a healthcare related setting or equivalent combination of education and experience required. Working knowledge of medical terminology, medical billing/insurance requirements, familiarity with medical coding, and excellent written/oral communication skills required. Computer skills and keyboarding are necessary. Ability to maintain good public relations with patients, visitors, co-workers and other individuals.

Preferred Qualifications:

Working knowledge of computer systems such as Epic, Word and Outlook preferred. Previous medical scheduling and registration experience preferred.

Work Days:

Monday-Friday, 8:00AM - 4:30PM

Message to Applicants:  
Recruitment  Office: Human Resources
Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.              

 

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Advertised: Eastern Standard Time
Applications close:

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