Image of smiling employees. Banner text: Join the Upstate Team! Forbes 2025 Best Employers

Ambassador Team Leader

  • Syracuse
  • Administrative, Secretarial & Clerical
  • Full-time
  • Opening on: Jul 1 2026
  • Patient Access-Ambassadors
  • State of New York
  • TH Staff Assistant 1, NSSL2
  • 90146
  • UUP (State University Professional Services Unit)
View favorites

Job Summary:

Responsible for the daily operations of Ambassador Services. Major responsibilities include: staff supervision, ensuring smooth visitor clearance and sign-in process, ensuring staff are providing excellent customer service and that staff are completing patient signatures who are in-house from Missing Signs WQ and responsible for overseeing wayfinding and escorting of patients

Minimum Qualifications:

Associates degree and three years relevant experience in a health care setting (hospital preferred) or equivalent combination of education and experience. Strong communication skills, ability to handle multiple priorities, excellent customer service skills and the ability to work with diverse patient populations in a stressful environment required. Prior supervisory experience required.

Preferred Qualifications:

Experience working in a healthcare setting.

Work Days:

Day shift with coverage every other weekend and some holidays

Message to Applicants:

Recruitment Office: Human Resources

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Recently Posted Jobs

Staff Assistant - Public Safety

Syracuse
The Staff Assistant will provide support to the University Police - Public Safety Division as well as the University Police - Administrative Division.

Medical Secretary, Upstate University Medicine @ Township 5

Camillus
Performs administrative duties related to patient registration, check-in, and check-out while delivering exceptional customer service, maintaining accurate patient information, and collaborating professionally with providers and team members to en...

Registered Nurse

Syracuse
CG-3W-Tele/Med/Surg Full-Time (1.0 FTE),  Nights every other weekend some holiday