Job Summary:

SUNY Upstate Urology Clinic is seeking a Clerical Specialist II to be apart of the Urology Team at Upstate's Community Campus.  

Key Responsibilities:

• Provide clerical support in the Ambulatory Care setting.
• Perform standardized patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information is correct and updated in the system.
• Work with/advise patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co-pays.
• Obtain insurance authorizations, referrals, and manages denial processes. Understands the need for ABN's and Waiver of Liability patient signatures.
• Attends education on insurance changes and updates.
• Use of computer systems such as Epic, Microsoft applications, etc. as needed.
• Generate routine forms and other documentation.
• Answers telephone, prioritizes incoming mail, faxes and correspondence. 
• Accepts assignments to other areas as needed.

Minimum Qualifications:

• Associate's degree and two (2) years relevant clerical experience or an equivalent combination of education and experience.
• Computer skills and keyboarding are necessary.
• Ability to maintain good public relations with patients, visitors, co-workers and other individuals.
• Excellent written/oral communication skills required. 

Preferred Qualifications:

Knowledge of medical billing and experience in an ambulatory administrative setting preferred.

Work Days:

Monday-Friday, 8:00 am - 4:30 pm (No Weekend or Holidays)

Message to Applicants:

Salary Range: $41,600-$52,478, DOE

Recruitment Office: Human Resources