Job Summary:

Provide clerical support in an Ambulatory care setting. To ensure that at the time of, or prior to, the arrival of outpatient clinic patients, all required information is collected and or updated, including, but not limited to, patient demographic information, thorough and accurate insurance information for any and all insurance carriers that may have a payment responsibility for services being rendered as well as any supporting documentation as may be required for the services. Advise patients on insurance carrier requirements including services not covered. The incumbent must ensure insurance authorizations or referrals, and any further information from outside referring sources that have an impact on the patient's care have arrived or have been provided. Assist with front desk tasks.

Minimum Qualifications:

Associates degree and two (2) years relevant patient financial/insurance services experience in a healthcare-related setting, or an equivalent combination of education and experience required. Working knowledge of medical terminology, familiarity with medical coding, and excellent written/oral communication skills required. Computer skills and keyboarding are necessary. Ability to maintain good public relations with patients, visitors, co-workers and outside facilities.

Preferred Qualifications:

Previous experience with Epic EHR, obtaining and processing insurance authorizations, and patient scheduling preferred.

Work Days:

M-F 8am-4:30pm

Message to Applicants:

Recruitment Office: Human Resources