Job Summary:

Schedule based on 40 hours per week. Duties include but are not limited to: Direct contact with patients/families; obtain and record patient information by interviewing in person or by phone for financial, medical and personal history; patient registration; obtain and verify insurance authorization; coordinate request and receipt of patient medical records prior to visit; coordinate patient transportation arrangements; answer phone and relay messages; schedule appointments; direct patients to the appropriate locations and coordinate with various hospital departments for efficient patient flow; insure the safe handling of patient valuables and payments. Cross coverage within the Cancer Center as needed. Excellent customer service, communication and organizational skills are necessary. Knowledge of medical terminology is desired.

Minimum Qualifications:

For consideration for this title, you must meet the following minimum qualifications:

One year full-time clerical, secretarial or patient care experience in a healthcare setting. 

Work Days:

Schedule based on 40 hour work week. Monday-Friday 7:30am-4pm

Message to Applicants:

**The NYS Department of Civil Service has expanded the NY HELPS Program. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Service Clerk 1 title. 

Position Status: Contingent/ Permanent 

Salary: $37,121

Recruitment Office:

Human Resources

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.