Hospital Patient Services Clerk 2

  • Syracuse
  • Nursing Support
  • Full-time
  • Opening on: Sep 29 2025
  • Physical Med & Rehab Admin
  • State of New York
  • Hospital Patient Services Clerk 2, SG009
  • 86633
  • CSEA - ASU (Administrative Services Unit)

Job Summary:

Provides administrative support for department of rehabilitation, primarily by verifying patient insurance benefits and retrieving authorizations. This position is essential for the day-to-day operations of the PM&R Department. The main duties of this role include scheduling appointments for speech, occupational and physical therapy services, pre-registering patients in both EPIC and Well Sky systems, performing and managing all purchasing for the department, organizing and overseeing renewal of contracts and leases for the department and assisting with patient registration and check in/out processes providing support to the front desk team. Without this role, the efficiency of the department has decreased. Numerous individuals are ordering office and medical supplies, often resulting in crossed communications leading to duplicate ordering or delayed crossed communications leading to duplicate ordering or delayed ordering leaving the department without essential products like paper or toner. Contract and lease renewals are taking longer to finalize with appropriate vendors and departments, as the business manager is managing them in addition to taking over numerous other duties of this vacant role, thus leaving less time for other tasks. If we are not able to replace this position, we run the risk of losing patients due to delays in scheduling, especially in the speech therapy appointments. We also risk losing other staff members as we cannot ask them to take on more than they already are without expecting them to feel overloaded and overwhelmed and look for other positions.

Minimum Qualifications:

For consideration for this title, you must meet one of the following minimum qualifications:

NYS Department of Civil Service Eligible list or eligible for transfer

Or

Promotional:

You must be a qualified employee of the State University of New York and have had one year of permanent competitive or 55-b/55-c service as a Hospital Patient Services Clerk 1 or as a Nursing Station Clerk 1

Or

Open Competitive (Non-competitive, NY HELPS) Qualifications:

Two years of full-time clerical experience in a health care setting; or two years of full-time secretarial experience in a health care setting; or two years of full-time patient care experience in a health care setting.

Work Days:

Schedule based on a 40 hour work week. Monday - Friday 7am - 3:30pm

Message to Applicants:

Status:  Contingent Perm

Recruitment Office: Human Resources

 

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Job Alert

Finalize your job alert by selecting criteria from the dropdowns below. You can select multiple options from each dropdown by returning to the combobox and re-entering the list of options. Submit at the end to create your job alert.

Not You?

Thank you

Share this job

Not You?

Thank you for sharing!

Recently Posted Jobs

Mental Health Therapy Aide - BBHU

Syracuse
Schedule based on a 40-hour work week. Evenings, every other weekend and holidays

Mental Health Therapy Aide - BBHU

Syracuse
Schedule based on a 40-hour work week. Day Shift, every other weekend, holidays and pass days rotating based on operational needs. *Candidates will work two 12-hour shifts and two 8-hour shifts in a 40 hour work week.

Nursing Station Clerk 1/Trainee (NSC)

Syracuse
Schedule is based on a 40 hour work week. Day shift, 7:00am-3:30pm. Every other weekend and holidays required. Located at Community Campus.

Apply now

Not You?

Thank you