Job Summary:

The HR Service Center Representative provides a wide variety of HR services within a complex environment, responding to or making referrals of customer inquiries or concerns received through the Ask HR portal, in person, via telephone, or email in a timely manner. This position is also responsible for performing a variety of duties in support of the HR department. 

Minimum Qualifications:

Associates Degree and 2 years of related experience required. A Bachelors with no experience will also be considered. Ability to multi-task and work in a fast-paced environment. Strong communication, organizational and interpersonal skills, with great ability for knowledge retention and recall. Ability to maintain confidentiality and handle sensitive callers/situations.

Preferred Qualifications:

Work Days:

Monday-Friday, 7:30-4:00

Message to Applicants:

This position has been reposted due to an update in minimum qualifications, originally posted 12/16/24.

Recruitment Office: Human Resources

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.