Adult, Female, Person, Woman, Male, Man, Necklace, Groupshot, People, Glasses

Outpatient Administrative Specialist

  • Syracuse
  • Administrative, Secretarial & Clerical
  • Full-time
  • Opening on: May 8 2025
  • Inclusive Health Services
  • State of New York
  • TH Staff Assistant 2, NSSL1
  • 84834
  • UUP (State University Professional Services Unit)

Job Summary:

The Outpatient Administrative Specialist will provide clinical administrative support to the assigned ambulatory area.  May assist in the preparation of monthly report of activities by compiling statistical data relative to clinic services as needed or requested. Serves as a resource for providers and staff relative to the referral and authorization processes. Assist with patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation. Manage the EPIC Referral WQs. Answers phone, prioritizes incoming mail, faxes and correspondence. Work with/advise patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co-pays, etc. Applies understanding of the need for ABN's and Waiver of Liability patient signatures. Obtains insurance authorizations, referrals, and manages denial processes in an accurate and efficient manner. Accepts assignments to other areas and performs additional administrative support duties as assigned.

Minimum Qualifications:

Associate's degree and two (2) years relevant patient financial/insurance services experience in a healthcare related setting or equivalent combination of education and experience required. Working knowledge of medical terminology, medical billing/insurance requirements, familiarity with medical coding, and excellent written/oral communication skills required. Computer skills and keyboarding are necessary. Ability to maintain good public relations with patients, visitors, co-workers and other individuals.

Preferred Qualifications:

Working knowledge of computer systems such as Epic, Word and Outlook preferred. Experience with LGBTQ/HIV care preferred 

Work Days:

Mon-Friday Days with rotating Tuesdays 10:00am- 6:30pm

Message to Applicants:

Recruitment Office: Human Resources

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Job Alert

Not You?

Thank you

Share this job

Not You?

Thank you for sharing!

Recently Posted Jobs

Research Assistant

Bioethics And Humanities State of New York Instructional Support Assistant, NSSL1 84959 UUP (State University Professional Services Unit) 514984 Syracuse New York United States Syracuse Administrative, Secretarial & Clerical Full-time
The research assistant will provide research and editorial assistance to all faculty of the Center. Responsibilities include: Assist with editorial tasks for the Center's literary journal, including corresponding with authors, work to get journal ...

Student Accounts Specialist

Student Billing & Cashiering State of New York Staff Assistant, NSSL2 84938 UUP (State University Professional Services Unit) 514981 Syracuse New York United States Syracuse Administrative, Secretarial & Clerical Full-time
The Student Accounts Specialist will assist students with regard to their account balances and refunds via in-person or over the phone. Must have attention to detail to process invoice payments. Must be able to organize and reconcile accounts from...

Apply now

Not You?

Thank you