Job Summary: Greet clients as soon as they arrive and connect them with the appropriate party
Check in/check out patients
Make appointments for patients calling office and patients completing visit.
Answer the phone in a timely manner and direct calls to the correct staff members
Retrieve faxes through electronic software program and direct/scan them to appropriate electronic record.
Take and send via EPIC telephone messages/encounters to clinical staff and providers
Notify practice manager of any complaints or problems
Prepare and mail any patient correspondence
Handle incoming and outgoing mail
Tracks patient appointment cancellations and no shows. Attempts to reschedule appointments and sends out no show letters. Notifies practice manager.
Other tasks within scope assigned by Nurse Manager. Minimum Qualifications:

High school or equivalent and one year office experience in a related environment. Proficient use of computer and other office equipment. Has knowledge of commonly-used concepts, practices and procedures within healthcare. Possess excellent communication and multitasking skills, as well as positive interpersonal skills and strong organizational skills. Will consider equivalent combination of education and experience.

Preferred Qualifications:

Experience in a physician office with EPIC or an electronic medical record system.

Work Days:

Monday - Friday 8:15 - 4:45 PM

Message to Applicants:

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.

G3: $16.48 - $28.17

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment  Office: MedBest Medical Management