Responsibilities include greeting patients, registration and check in for busy outpatient private practice; process co-pays; confirm compliance with UH policies regarding patient consent forms. Maintaining patient confidentiality.
Appointment scheduling. Create patient referrals and estimates within Epic work queues. Process Patient intake packet and medical records when needed.Maintain files. Sorting and distributing mail, faxes and other office duties as
assigned. Calling collection accounts to process outstanding copays. Work in diverse environments with people of different backgrounds. Must be a strong communicator and able to develop an effective partnership with providers, staff and all stakeholders, regardless of their cultural, ethnic, and racial backgrounds.

High school or equivalent and two years of clerical support experience, preferably in a medical setting. Will consider equivalent combination of education and experience. Excellent written/oral communication and computer skills required.

Monday through Friday daytime hours

This posting was re-opened on 12/16/25.

The Department of Psychiatry at Upstate is committed to embracing diversity by treating everyone with respect and dignity. Our department culture values faculty, staff and patients of every race, ethnicity, gender, sexual orientation, religion, political affiliation, socioeconomic status, age, and physical and cognitive ability. Consistent with the combined missions of the College of Medicine and the Department of Psychiatry, one of our primary goals is to attract and cultivate a dynamic and culturally sensitive faculty and staff that exemplifies, promotes and celebrates diversity. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability. Minority applicants are strongly encouraged to apply.

G2: $15.50 - $22.50

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.