Senior Audio-Visual Technician

  • Syracuse
  • Information Management & Technology
  • Full-time
  • Opening on: May 15 2025
  • IMT-Educational Communications
  • State of New York
  • Instructional Support Technician, NSSL3
  • 81489
  • UUP (State University Professional Services Unit)

Job Summary:

The Audio/Visual Installation Technician is responsible for installing new AV equipment including projectors, speakers, AV cabling, and displays. The technician programs basic AV control systems and audio DSPs (digital signal processors). They conduct routine maintenance and updates to ensure the optimal performance and reliability of audio-video systems. The technician promptly diagnoses and resolves audio and video related issues in classroom and conferencing spaces, and provides audio video technical support for faculty, students, and staff during classes, presentations, and live events. They assist with training of end-users for proper use of audio and video equipment and technology, and make recommendations for upgrades and improvements based on industry best practices. The technician also assists with set up and operational checks for events related to AV, streaming, recording and media production as needed. In doing so, the technician consults with AV engineers, conferencing technical staff, computer technology staff and media production unit to provide ongoing strategies for system maintenance and system planning for multi-unit activities.

Minimum Qualifications:

Three (3) years of experience in audio-video system installation and integration. Must have demonstrated proficiency in the installation of audio-video equipment, including but not limited to, projectors, sound systems, microphones, cameras, control systems and video conferencing systems. Experience must include familiarity with the use of Crestron control software and Extron control software. Strong troubleshooting skills and the ability to work under pressure are required. Must have excellent communication and interpersonal skills.

Preferred Qualifications:

Two or four-year Degree in a related AV technology field. Familiarity with the use of the following software: Biamp DSP software, QSC DSP software, Microsoft Visio. Mac operating systems, and/or Windows operating systems is a plus. Any of the following industry certifications are also desirable: AVIXA CTS (Certified Technology Specialist), Extron ECP (Extron Control Professional), Dante Level 1, or QSYS. Experience configuring and commissioning audio visual systems. Experience using various hand and power tools.

Work Days:

M-F days with occasional off-hour evenings or weekends

Message to Applicants:

Reposted due to a change in the minimum qualifications.

Recruitment Office: Human Resources

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

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