Provides administrative, secretarial, and office coordination support for assigned staff in the division of Rheumatology. Handles a range of responsibilities, including confidential communications, complex document preparation, office workflow coordination, and patient referral processing. May also assist with special projects and support overall office operations.

CLERICAL PRACTICE

• Primary responsibilities will be managing new patient infusion referrals, scheduling, notifying the referring provider and patient of the appointment, verify there is an authorization for treatment in place
• Perform secretarial duties for assigned staff, including handling confidential information and preparing reports, presentations, and correspondence that require creating and revising complex documents
• Manage insurance authorization referrals for office visits. Verify there is an active authorization, request updated authorization before expiration, create referrals in EPIC, document the authorization number and dates, and the number of visits approved
• Assist with special projects, research activities, or departmental studies as needed
• Coordinate general office functions, including workflow management, inventory control, purchasing, communication processes, and office security.
• Schedule appointments and meetings, ensuring efficient calendar management
• Answer and screen phone calls, provide accurate information to callers, and direct inquiries appropriately
• Greet and assist visitors in a professional and courteous manner
• Manage incoming and outgoing mail and correspondence distribution
• Maintain organized records and ensure compliance with organizational policies and procedures

OFFICE EQUIPMENT USED
Telephone, fax machine, computers and printers, copier, postage machine, and shredder.

COMPUTER SYSTEMS USED
EPIC, Outlook Email, Excel, Word

Associates Degree or pertinent college level courses and three years of administrative/office management experience. Will consider equivalent combination of education and experience.

Monday - Friday daytime hours

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.

G4: $21.25 - $30.77

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.