• Provide daily leadership, guidance, and support to medical billing staff.
• Monitor employee productivity, quality, accuracy, and overall performance.
• Establish clear expectations and hold staff accountable for meeting departmental goals.
• Coach and develop employees through regular feedback and performance discussions.
• Oversee accounts receivable follow-up and ensure aging accounts are worked appropriately.
• Monitor A/R, including accounts over 90 and 120 days, and identify areas requiring additional attention.
• Review denial trends and work with staff to resolve outstanding or recurring issues.
• Ensure claims, corrections, rebills, appeals, and payer follow-up are completed timely.
• Review productivity and performance reports to identify trends and opportunities for improvement.
• Perform quality reviews and audits to ensure accuracy and appropriate account follow-up.
• Assist with training and onboarding new employees.
• Help identify workflow improvements that increase efficiency and reimbursement.
• Work collaboratively with management and other departments to resolve billing and reimbursement issues.
• Communicate department goals, priorities, workflow changes, and expectations to staff.
• Escalate significant billing, payer, workflow, or performance concerns to management when appropriate.

High School or equivalent required. Associate's degree in related field preferred.

Experience:

Five years of progressive medical billing experience or equivalent combination of education and experience required.

Will consider an equivalent combination of education and experience.

• Previous supervisory, team lead, or management experience preferred.
• Epic experience is preferred
• Strong experience in medical billing, accounts receivable, insurance follow-up, denials, and appeals.
• Knowledge of Medicare, Medicaid, and commercial insurance billing. 
• Strong understanding of the healthcare revenue cycle. 
• Ability to analyze A/R, denial, productivity, and performance reports.
• Strong leadership and employee coaching skills.
• Excellent communication, organization, and problem-solving abilities.
• Ability to prioritize multiple responsibilities and meet deadlines.
• Comfortable having difficult conversations and holding employees accountable when expectations are not met.
• Strong attention to detail and commitment to accuracy.
• Experience with an electronic health record or practice management system; .
• Proficiency in Microsoft Excel, Outlook, and related business applications.

Monday- Friday 08:00am-04:30pm

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays

G6: $23.46 - $43.53

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.