Image of smiling employees. Banner text: Join the Upstate Team! Forbes 2025 Best Employers

Biobehavioral Health Unit Coordinator

  • Syracuse
  • Management & Professional
  • Full-time
  • Opening on: Oct 19 2026
  • 3CP-Biobehavioral Health Unit
  • State of New York
  • TH Senior Staff Assistant, NSSL3
  • 91601
  • UUP (State University Professional Services Unit)

Job Summary:

Now Hiring: Biobehavioral Health Unit Coordinator

Golisano Center for Special Needs | Biobehavioral Health Unit

Salary: $80,000 – $95,000 / year (Dependent on Experience per UUP NYS Appointment Scale)

Schedule: Primarily Days but all shifts for operation 24/7/365 report to this role so you’ll flex as needed

Location: Syracuse, NY

About Us: Be Part of a Historic First!

Welcome to the Biobehavioral Health Unit at the Golisano Center for Special Needs. We are proud to be the first pediatric inpatient program in New York State—and only the 18th in the entire United States—dedicated to serving youth with concurrent developmental disabilities and mental health diagnoses.

Our specialized unit focuses on the assessment and treatment of severe challenging behaviors, making a life-changing impact on children and their families every single day

Who We Serve

Our multidisciplinary team provides compassionate, evidence-based care to:

  • Youth: Ages 5–17
  • Diagnoses: Intellectual & Developmental Disabilities (e.g., Autism Spectrum Disorder combined with Mental Health Diagnoses (e.g., Anxiety, ADHD)
  • Clinical Focus: Children engaging in severe challenging behaviors such as aggression, self-injurious behavior, or property destruction and such that pose a risk of harm to themselves or others

Role Overview

As the Biobehavioral Health Unit Coordinator, you will play a vital leadership role in fulfilling the mission of the Golisano Center for Special Needs. You will lead, train, and mentor our front-line inpatient staff Team Leaders to ensure high-quality care and seamless execution of specialized behavioral treatment plans 24/7.  Working closely with Clinical Providers, Licensed Behavior Analysts (LBA), Behavior Specialists, and Behavior Technicians, you will serve as the operational anchor of the unit—fostering a safe, therapeutic, and compassionate environment for patients and staff alike.

Key Responsibilities

👥 Leadership & Staff Management

  • Supervise and mentor direct care inpatient staff providing daily care for children with complex behavioral and developmental needs
  • Manage master unit schedules, shift coverage, and daily patient assignments based on operational needs and treatment plans
  • Act as the point-of-contact for all HR and TA related activities such as position requests, hiring activities, and disciplinary issues
  • Provide ongoing staff coaching, professional development, and disciplinary management as needed

🧩 Clinical Collaboration & Quality Assurance

  • Partner with LBAs, Behavior Specialists, and Clinical Providers to ensure treatment plans are implemented accurately and consistently across all 24 hours of care.
  • Participate in interdisciplinary rounds, patient progress meetings, and parent/family training sessions.
  • Uphold the highest standards of patient dignity, safety, and confidentiality always

🛡️ Safety & Operational Excellence

  • Manage, refine, and enforce milieu systems and processes designed to promote maximum safety for patients and staff
  • Serve as a visible, supportive presence on the unit to maintain a positive, therapeutic climate

Minimum Qualifications:

  • Education & Experience:
    • Bachelor’s Degree in Behavior Analysis, Psychology, Business Management, Project Management, Teaching, or a related field + 3 years of relevant experience
    • OR
    • Master’s Degree in Behavior Analysis, Psychology, Business Management, Project Management, Teaching, or a related field + 2 years of relevant experience

Preferred Qualifications:

  • Certification or Licensure in Behavior Analysis (e.g., BCBA, LBA) highly preferred.

Work Days:

Day/Evening and weekends will be required.

Message to Applicants:

Why Join Us?

  • Innovate & Lead: Work at the forefront of pediatric biobehavioral health in a groundbreaking program
  • Make a Lasting Impact: Direct-line leadership that empowers staff and transforms the lives of vulnerable youth and families
  • Collaborative Environment: Work alongside top-tier behavioral analysts, clinicians, and medical staff in a supportive, multidisciplinary culture.

How to Apply

If you are a passionate, organized, and driven leader ready to shape the future of specialized pediatric care, we want to hear from you!

Recruitment Office: Human Resources

 

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Recently Posted Jobs

Outpatient Administrative Specialist- Surgical Ambulatory Care

Syracuse
The Outpatient Administrative Specialist will provide clinical administrative support to the assigned ambulatory area.  May assist in the preparation of monthly report of activities by compiling statistical data relative to clinic services as needed or requested. Serves as a resource for providers and staff relative to the referral and authorization processes. Assist with patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation. Manage the EPIC Referral WQs. Answers phone, prioritizes incoming mail, faxes and correspondence. Work with/advise patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co-pays, etc. Applies understanding of the need for ABN's and Waiver of Liability patient signatures. Obtains insurance authorizations, referrals, and manages denial processes in an accurate and efficient manner. Accepts assignments to other areas and performs additional administrative support duties as assigned.

Outpatient Administrative Specialist - Center for International Health

Syracuse
The Outpatient Administrative Specialist will provide clinical administrative support to the assigned ambulatory area.  May assist in the preparation of monthly report of activities by compiling statistical data relative to clinic services as needed or requested. Serves as a subject matter expert and resource for providers and staff, addressing all non-routine issues and concerns related to the referral and authorization process. Assist with patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation. Manage the EPIC Referral WQs. Answers phone, prioritizes incoming mail, faxes and correspondence. Work with/advise patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co-pays, etc. Applies understanding of the need for ABN's and Waiver of Liability patient signatures. Obtains insurance authorizations, referrals, and manages denial processes in an accurate and efficient manner. Accepts assignments to other areas and performs additional administrative support duties as assigned.

Federal Work Study - Respiratory Therapy Education

Syracuse
Assist in maintenance of educational facilities and/or assisting educational activities of the Department of Respiratory Therapy Education.