Image of smiling employees. Banner text: Join the Upstate Team! Forbes 2025 Best Employers

Check Out Receptionist/Medical Secretary

  • Syracuse
  • Administrative, Secretarial & Clerical
  • Full-time
  • Opening on: Sep 8 2026
  • Orthopedic Surgery
  • MedBest
  • Medical Secretary, G3
  • 90619
  • N/A (Non-Bargaining Unit)
View favorites
Job Summary:

Primary responsibility is patient check out from a busy nurses station utilizing knowledge in the following: Capable of logging in and maintaining computer access to EPIC, synapse, CAIS, etc. Excellent verbal communication required and proficiency in overhead paging, proper documentation of messages, and transferring phone calls is critical. Proficient in utilizing EPIC EMR for scheduling and ensures that patients have been given necessary paperwork (prescriptions, orders for physical therapy, DME, out of work/school/gym notes, AVS etc.) at check out.

Well versed in HIPAA regulations to prevent violation. Coordinates patient flow to various departments in the office or building (castroom, xray, MRI, CT, Hanger Clinic, UPL etc.) Works closely and maintains good communication with patient care to address patient scheduling issues along with pod and provider needs. Able to act as liaison between patients, physicians, office staff, and outside contacts. Acts as main point of contact for the pod and assists Pod Leader in notification of absences to other staff outside of the immediate pod and communicated the revised coverage plan as well. Maintains provider check out log and submits to billing. Knowledgeable and capable of implementing emergency policies and procedures. Other tasks and duties as needed and directed by Supervisor, Pod Leader and Providers.

Minimum Qualifications:

High school or equivalent and two years of directly related medical secretary/office experience. Will consider equivalent combination of education and experience.

Preferred Qualifications:

 

Work Days:

Monday - Friday 8:00 am - 4:30 pm

Message to Applicants:

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays

G3: $18.50 - $28.36

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment  Office: MedBest Medical Management

 

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Recently Posted Jobs

Staff Assistant - Public Safety

Syracuse
The Staff Assistant will provide support to the University Police-Public Safety Division as well as the University Police Administrative Division.

Licensed Practical Nurse (LPN)

Syracuse
Nursing-4B-Psychiatry Full-Time (1.0 FTE),  Days/Evenings/Every other weekend/Some holidays

Psychologist

Syracuse
SUNY Upstate Medical University is seeking a Clinical Psychologist to join the Integrated Behavioral Health Care (IBHC) Service at the Nappi Wellness Institute.