Job Summary:

A Clerical Specialist II will provide clerical support in an Ambulatory Care setting. To ensure that at the time of, or prior to, the arrival of outpatient clinic patients, all required information is collected and or updated, including, but not limited to, patient demographic information, thorough and accurate insurance information for any and all insurance carriers that may have a payment responsibility for services being rendered as well as any supporting documentation as may be required for the services. Advise patients on insurance carrier requirements including services not covered. The incumbent must ensure insurance authorizations or referrals, and any further information from outside referring sources that have an impact on the patient's care have arrived or have been provided. Assist with front desk tasks.

Minimum Qualifications:

Associate's degree and two (2) years relevant clerical experience preferred in a healthcare related setting, or an equivalent combination of education and experience.

Excellent written/oral communication skills required. 

Computer skills and keyboarding are necessary.

Ability to maintain good public relations with patients, visitors, co-workers and other individuals.

Preferred Qualifications:

Working knowledge of medical terminology.

Familiarity with medical coding.

Prior Ambulatory patient care administrative experience preferred.

Patient financial/insurance services experience preferred.

Work Days:

Monday - Friday, Days-Hours depend on Operational Needs

Message to Applicants:

Salary Range: $41,600 - $52,478, DOE

Recruitment Office: Human Resources