Job Summary:

• Schedule endoscopy procedures, including colonoscopies, upper endoscopies (EGDs), and other GI procedures.
• Coordinate procedure dates and times with patients, physicians, endoscopy staff, anesthesia, and facility resources.
• Review physician orders and ensure procedures are scheduled according to clinical and scheduling requirements.
• Contact patients by phone or other approved communication methods to schedule, confirm, reschedule, or cancel procedures.
• Monitor procedure schedules for cancellations, changes, conflicts, and availability.
• Communicate schedule changes promptly to patients and appropriate clinical staff.
• Work with providers and endoscopy leadership to optimize procedure room utilization and minimize scheduling gaps.
• Handle patient questions and concerns professionally and escalate clinical or urgent issues to appropriate clinical personnel.
• Maintain patient confidentiality and comply with HIPAA and organizational policies.

Minimum Qualifications:

Associate's degree and 2 years of relevant endoscopy clinic or healthcare experience OR an equivalent combination of education and experience required. Strong computer skills required. Familiarity with Excel, Word, Windows and EPIC required. Must have excellent organizational skills and be detail oriented. Must be highly skilled in verbal communication, problem solving, prioritization and organization.

Preferred Qualifications:

Previous scheduling experience in a health care environment is preferred. (e.g., physician office, clinic or hospital). Knowledge of medical terminology and familiarity with medical diagnostic procedures, and health care billing and authorization is preferred. Knowledge
of HIPAA/Confidentiality preferred.

Work Days:

Monday-Friday, days

Message to Applicants:

Refreshed on 9/21/2026 and originally posted May 27th, 2026.

Recruitment Office: Human Resources