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Hospital Patient Services Clerk 1

  • Syracuse
  • Administrative, Secretarial & Clerical
  • Full-time
  • Opening on: Feb 20 2026
  • Patient Access-Ambassadors
  • State of New York
  • Hospital Patient Services Clerk 1, SG007
  • 74367
  • CSEA - ASU (Administrative Services Unit)
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Job Summary:

Schedule based on 40-hour work week. Duties include but are not limited to: will conduct interview of patients/family members for demographic and insurance data into EPIC computer system; obtain required signatures, distribute forms and patient cards to appropriate personnel; provide information and directions to patients; verify Medicaid, Medicare and HMO accounts. Will participate in cross training in other admitting areas. Provide clerical support duties including answering telephones, filing, copying, etc. and complete other duties as assigned. Must be able to prioritize work, handle multiple tasks effectively in a timely and accurate manner and function under stressful situations. Excellent communication, organization, and customer service skills are necessary.  Issue visitor badges, contacting nursing unit to ensure pt can have a visitor, escort pts in wheelchairs to their appointment.

Minimum Qualifications:

For consideration for this title, you must meet the following minimum qualifications:

One year full-time clerical, secretarial or patient care experience in a healthcare setting. 

Work Days:

Schedule based on 40 hours per week. Monday-Friday 1:30pm-10pm rotating every other weekend & holidays

Message to Applicants:

**The NYS Department of Civil Service has expanded the NY HELPS Program. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Service Clerk 1 title. 

Position Status: Permanent 

Salary: $39,956

Recruitment Office:

Human Resources

 

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

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