Image of smiling employees. Banner text: Join the Upstate Team! Forbes 2025 Best Employers

Hospital Patient Services Clerk 2

  • Syracuse
  • Administrative, Secretarial & Clerical
  • Full-time
  • Opening on: Aug 19 2026
  • Patient Access-Pre Services
  • State of New York
  • Hospital Patient Services Clerk 2, SG009
  • 88802
  • CSEA - ASU (Administrative Services Unit)

Job Summary:

Responsible for performing patient scheduling duties and coordinating new patient referrals. Duties include answering phones, scheduling appointments, and completing patient pre-registration by entering and verifying demographics, insurance information and collect medical records/physician orders. Must be able to communicate effectively to transfer information, have strong attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced healthcare environment.

Minimum Qualifications:

The NYS Department of Civil Service has developed the Hiring for Emergency Limited Placement (HELP) Program. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Services Clerk 2 title.

For consideration for this title, you must meet one of the following minimum qualifications:

NYS Department of Civil Service Eligible list or eligible for transfer

Or

Promotional:

You must be a qualified employee of the State University of New York and have had one year of permanent competitive or 55-b/55-c service as a Hospital Patient Services Clerk 1 or as a Nursing Station Clerk 1

Or

Open Competitive (Non-competitive, NY HELPS) Qualifications:

Two years of full-time clerical experience in a health care setting; or two years of full-time secretarial experience in a health care setting; or two years of full-time patient care experience in a health care setting

Work Days:

Schedule based on a 40-hour work week. Monday - Friday 7:30am - 5:15pm

Message to Applicants:

Status:  Permanent

Salary:  $42,641

Recruitment Office: Human Resources

 

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Recently Posted Jobs

Rheumatology Advanced Practice Provider

Syracuse
SUNY Upstate Medical is seeking a highly skilled and motivated Advanced Practice Provider who will provide care to patients at the Rheumatology Ambulatory Clinic at University Health Care Clinic (UHCC) Downtown.

Clinical Laboratory Support Technician

Syracuse
Perform specimen receiving for laboratory specimens using LIS and HIS for order accessioning, labeling, delivery, and report preparation; assist with problem resolution and follow-up with other UH departments and referring physicians. Will also greet and assist visitors to Pathology, answer phone calls, and deliver samples to labs for testing. Will rotate between Specimen Receiving and Processing as scheduled.

Accountant

Syracuse
The Accountant is responsible for maintaining the accounts receivable interface, preparing and posting monthly as well as year end journal entries, keeping supporting schedules and workpapers reconciled and current to the general ledger for all assigned accounts, review daily / monthly cash activity and prepare weekly cash reports. Other responsibilities include maintaining a record retention system, performing physical inventory at various locations twice a year, filing for unclaimed funds, as well as ad hoc projects / requests.