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Hospital Patient Services Clerk 2

  • Syracuse
  • Administrative, Secretarial & Clerical
  • Full-time
  • Opening on: Oct 16 2026
  • Peds Business
  • State of New York
  • Hospital Patient Services Clerk 2, SG009
  • 91497
  • CSEA - ASU (Administrative Services Unit)

Job Summary:

This position performs all medical records and front desk functions as necessary. Duties include but not limited to: register patients, check in and check out, co-pay collection, schedule patients in Epic, obtain insurance authorizations for and scheduling of visits, ancillary tests and procedures for patients. Obtain letters of medical necessity and coordinate peer to peer reviews as needed. Perform new patient intake. Perform scanning and ROI functions for the department. Perform OR case scheduling. Answer clinic phones, identify sort and file incoming chart documentation, be able to communicate effectively in order to transfer information as well as complete a variety of tasks within a given time frame while maintaining patient confidentiality. Cover scheduling and check out in other Peds Specialty Clinics as needed. Excellent communication, customer service and organizational skills are necessary. Computer skills and knowledge of medical terminology desired. Candidates with outpatient experience preferred.

Minimum Qualifications:

The NYS Department of Civil Service has developed the Hiring for Emergency Limited Placement (HELP) Program. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Services Clerk 2 title.

For consideration for this title, you must meet one of the following minimum qualifications:

NYS Department of Civil Service Eligible list or eligible for transfer

Or

Promotional:

You must be a qualified employee of the State University of New York and have had one year of permanent competitive or 55-b/55-c service as a Hospital Patient Services Clerk 1 or as a Nursing Station Clerk 1

Or

Open Competitive (Non-competitive, NY HELPS) Qualifications:

Two years of full-time clerical experience in a health care setting; or two years of full-time secretarial experience in a health care setting; or two years of full-time patient care experience in a health care setting.

Work Days:

Schedule based on a 40 hour work week. 8am - 4:30om

Message to Applicants:

Status:  Permanent

Salary:  $44,560

Recruitment Office: Human Resources

 

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

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