Job Summary:

Under the direction of the Customer Service Supervisor, this incumbent will be expected to develop and support a wide range of customer service activities for both internal and external departments.

Responsibilities include: coding errors in EPIC work ques, contacting clinics and outside customers for missing information such as diagnosis codes and demographic information. Resolve problems related to CPT and ICD10 coding billing modifiers. Review of Pathology reports for proper billing and coding. Interact with Clinical and Anatomic Pathology department to assist in resolving billing and coding issues. Function as a competent personable source of billing and coding information for the internal and external departments.

Minimum Qualifications:

Associates degree and two (2) years relevant patient financial/insurance services experience in a healthcare related setting or equivalent combination of education and relevant experience. Strong communication skills, analytical, interpersonal skills and time management skills necessary.

Preferred Qualifications:

Bachelor's degree in Business, Finance or Healthcare related field. Two years of healthcare billing or coding experience. CBCS,CPC, CCA, or equivalent coding certification.

Work Days:

M-F 8:00-4:30

Message to Applicants:

Recruitment Office: Human Resources