Image of smiling employees. Banner text: Join the Upstate Team! Forbes 2025 Best Employers

Medical Assistant - Infectious Disease

  • Syracuse
  • Allied Health
  • Full-time
  • Opening on: Jul 13 2026
  • Medicine
  • MedBest
  • Medical Office Assistant, G3
  • 88496
  • N/A (Non-Bargaining Unit)
Job Summary:

The Infectious Disease Medical Assistant supports physicians and clinical providers by performing a variety of delegated clinical and administrative duties. This role ensures efficient patient flow, maintains high standards of infection control, and contributes to a safe, organized, and patient-centered care environment. The Medical Assistant works closely with infectious disease specialists to assist in patient evaluation, treatment, follow-up care, and clinical coordination.

CLERICAL PRACTICE

  • Assist physicians in the examination, treatment, and care of patients in an infectious disease setting
  • Prepare examination and treatment rooms, ensuring cleanliness, proper equipment setup, and adherence to infection control protocols
  • Interview patients, document medical history, and review current symptoms or concerns
  • Measure and record vital signs, including temperature, blood pressure, pulse, respiration rate, height, and weight
  • Clean, disinfect, and sterilize medical instruments according to established safety and infection prevention standards
  • Perform routine laboratory procedures such as specimen collection, CLIA waived tests, and sample preparation as permitted by certification and clinic policy
  • Monitor inventory levels of medical supplies, PPE, and materials; place orders as needed to support continuous clinical operations

Administrative & Clerical Duties

  • Schedule and confirm patient appointments, including follow up visits, diagnostic testing, and specialist referrals
  • Maintain accurate and up to date medical records within the electronic health record (EHR) system
  • Complete insurance forms, prior authorizations, and patient correspondence as needed to support billing and care coordination
  • Assist with front office tasks such as answering phones, checking patients in/out, and verifying insurance information
  • Support overall clinical workflow to ensure timely patient care and efficient operations

OFFICE EQUIPMENT USED

  • Telephone, fax machine, computers and printers, copier, postage machine, and shredder.

COMPUTER SYSTEMS USED

  • EPIC, Outlook Email, Excel, Word
Minimum Qualifications:

Completion of an approved Medical Assistant or Medical Office Assistant program or one year experience directly related to the medical field; Current BLS certification through the American Heart Association or the American Red Cross; excellent interpersonal and organizational skills required.

Prior knowledge of medical terminology and medical office procedures

Preferred Qualifications:

ESSENTIAL FUNCTIONS
" Assist physicians during patient examinations and treatments.
" Prepare exam rooms, ensure cleanliness, and follow infection control protocols.
" Interview patients, document histories, and record vital signs.
" Clean and sterilize instruments; perform basic lab tasks within scope.
" Maintain inventory of clinical supplies, including PPE.
" Schedule appointments, manage medical records, and complete insurance forms.
" Support patient flow, communicate clearly with clinical staff, and maintain confidentiality.
" Follow all safety, infection control, and organizational policies.

Work Days:

Monday through Friday daytime hours

Message to Applicants:

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.

G3: $16.56 - $27.90

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment  Office:

MedBest Medical Management

 

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Recently Posted Jobs

Children's Surgery Data Analyst

Syracuse
Under the direction of the Children's Surgery Program Manager, the Children's Surgery Data Analyst works with stakeholders and leadership teams to gather and use data in support of Children's Surgery initiatives. The analyst will contribute to data gathering, cleaning, programming and analysis of the programs priorities, and work closely with leadership to ensure high quality and timely completion of deliverables. Responsible for building relationships with the Upstate analytics community, supporting complex problem solving and systems wide improvement projects, building and maintaining operational dashboards, and assisting with improvement initiatives. The Analyst is responsible for working with multi-disciplinary teams to facilitate the most efficient data collection process.

Daytime Per Diem Administrative Assistant

Syracuse
Administrative Assistant to assist AR team and Billing Management with daily functions in Orthopedic Surgery.

Student Clinical Assistant - Nursing

Syracuse
CG-4N-Med/Surg Per-Diem (0.2 FTE), Days/Evenings