Image of smiling employees. Banner text: Join the Upstate Team! Forbes 2025 Best Employers

Medical Assistant

  • Syracuse
  • Allied Health
  • Full-time
  • Opening on: Sep 30 2026
  • Upstate Family Medicine
  • State of New York
  • Medical Assistant, SG008
  • 91093
  • CSEA - ISU (Institutional Services Unit)

Job Summary:

Medical Assistants perform clinical, laboratory, and clerical support activities in inpatient care areas of the hospital, hospital ambulatory services, outpatient clinics, and laboratories. Incumbents assist physicians or other hospital/medical personnel in providing patient care, preparing patients for procedures and examinations, recording vital patient data, and performing standardized routine laboratory procedures such as phlebotomy, patient specimen collection, and specimen processing. Incumbents also perform routine clerical activities such as greeting and directing patients, accessioning tests, producing reports, answering telephones, gathering and entering data, and scheduling appointments

Minimum Qualifications:

For consideration for this title, you must meet the following minimum qualifications:

Either 1: One year of full-time experience performing clinical and clerical support activities in a health care setting.

Or 2: completion of a college, university, technical school or vocational school medical assistant program.

Work Days:

Schedule based on a 40 hour work week. Monday-Friday, Day shift. Located at the Community Campus.

Message to Applicants:

**The NYS Department of Civil Service has expanded the NY HELPS Program. During this program, the NYS Civil Service Exam requirements are suspended for the Medical Assistant title.

Salary:  $42,209 + This title earns a geographical payment of $4,000 annually. 

Recruitment Office:

Human Resources

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.     

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Apply now

Recently Posted Jobs

Staff Assistant 2 - Radiology

Syracuse
Analyze OP admits for appropriate billing requirements involving Advanced Beneficiary Requirement (ABN) waivers, pre-authorizations, referrals, correct insurance demographic information and medical necessity pertaining to documentation and coding. Will interact with referring physicians, patients, hospital and MSG staff ensuring quality demographic and clinical information is obtained at the time of scheduling or prior to when the exam is ordered. Assist with pre-authorization as needed and coordinate any pre-registration requirements with Patient Access Services. Conduct ongoing internal audits and maintain all documentation. Review and analyze insurance denials, identifying problem areas and recommending and coordinating corrective actions. Review orders for appropriate clinical indications and provide ICD-10 coding. Monitor new billing/compliance regulations for both the Hospital and MSG to determine the impact on operations and charging issues.

Radiation Safety Technologist

Syracuse
The Radiation Safety Technologist assists with and supports the radiation protection program in a research hospital setting. Performs radiation survey measurements, analysis of wipe tests, receipt and processing of radioactive materials, lead apron inspections, and related record keeping. Maintains operational and calibration records for all radiation detection instrumentation. Coordinates decay in storage radioactive waste program. Assists with operations of the radiation dosimetry program. Serves as a member of the Radiation Emergency / Disaster team. Responds to and remediates radioactive material spills and emergency radiation safety events.

Outpatient Administrative Specialist- Surgical Ambulatory Care

Syracuse
The Outpatient Administrative Specialist will provide clinical administrative support to the assigned ambulatory area.  May assist in the preparation of monthly report of activities by compiling statistical data relative to clinic services as needed or requested. Serves as a resource for providers and staff relative to the referral and authorization processes. Assist with patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation. Manage the EPIC Referral WQs. Answers phone, prioritizes incoming mail, faxes and correspondence. Work with/advise patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co-pays, etc. Applies understanding of the need for ABN's and Waiver of Liability patient signatures. Obtains insurance authorizations, referrals, and manages denial processes in an accurate and efficient manner. Accepts assignments to other areas and performs additional administrative support duties as assigned.