Adult, Female, Person, Woman, Male, Man, Necklace, Groupshot, People, Glasses

Office Assistant 1

  • Syracuse
  • Administrative, Secretarial & Clerical
  • Part-time
  • Opening on: Aug 26 2024
  • PAS Verification
  • State of New York
  • Office Assistant 1, SG006
  • 64472
  • CSEA - ASU (Administrative Services Unit)

Job Summary:

Part-Time (50%) Position. Schedule based on 20 hour work week. Must be available to work Rotating Shifts, including Days/Evenings/Nights/Weekends and Holidays on rotation. Will be responsible for switchboard activities, which include, but is not limited to: Fully understanding the telephone software Amtelco, backup phone system on the digital phone and its digital display and messages in order to answer calls accurately, immediately, and in an appropriate manner. Will be required to tactfully and courteously provide information to and answer questions from other staff, agencies, patients, and the public while using a voice quality, grammar, and diction such that the caller can easily understand the information being given. Will need to have a clear understanding of the purpose and use of the available reference materials used in determining the nature of service required and successfully connecting/directing people appropriately. Is necessary to be able to read, understand, and interpret campus/departmental regulations, procedure manuals, and policies as they pertain to all shifts with particular emphasis placed on the calm, accurate, immediate response to emergency situations using established guidelines. Will assist in the various departmental clerical aspects of the job in order to keep reference material up-to-date and accurate using a PC, manual methods, etc. Will submit Telephone trouble service via e-mail at ccphones@upstate.edu, Use the Telephone Agent software phone system to look up the necessary information for the Hospital Information Desk and staff. Will assist and help train other Office Assistant 1 operators, in procedures and methods. Excellent communication skills desired.  

Minimum Qualifications:

For consideration for this title, you must meet the following minimum qualifications:

There are no education or experience requirements

Work Days:

Part-time (50%), OA1, Schedule based on 20 hour work week. Must be available to work Rotating Shifts, including Days/Evenings/Nights/Weekends and Holidays on rotation

Message to Applicants:

**The NYS Department of Civil Service has expanded the NY HELPS Program. During this program, the NYS Civil Service Exam requirements are suspended for the Office Assistant 1 title.  

Position Status: Various

Salary: $18,116 (50% of $36,232)

Recruitment Office: Human Resources

 

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.              

 

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Job Alert

Not You?

Thank you

Share this job

Not You?

Thank you for sharing!

Recently Posted Jobs

Mental Health Therapy Aide *

3CP-Biobehavioral Health Unit State of New York Mental Health Therapy Aide, SG009 Mental Health Therapy Aide - BBHU 2025 CSEA - ISU (Institutional Services Unit) 514863 Syracuse New York United States Syracuse Nursing Support Full-time
This posting is for current and future openings. Mental Health Therapy Aides work in mental health facilities and medical centers and perform a variety of tasks related to the care, nurturing, treatment, education, socialization, habilitation, re...

Certified Athletic Trainer

Orthopedic Surgery MedBest Athletic Trainer, L1 84775 N/A 514860 Syracuse New York United States Syracuse Allied Health Full-time
Orthopedic Surgery has full time Certified Athletic Trainer position available at their East Syracuse location

Apply now

Not You?

Thank you