Job Summary:

The office manager assumes primary leadership to clerical/secretarial support staff and management of clerical duties for the department of Rehabilitation Psychology. Serves as the supervisor for the support staff and assists the Director of Business Operations in overseeing staffing needs, including hiring of clerical staff per HR guidelines, and daily clinical operations. Problem solves and assists with issues in EPIC accounts, including managing work queues for finance/registration. Provides training and support to staff members. Facilitates open lines of communication with staff, medical director, health care team, patients and families. Liaison to internal and external referring offices. Provides administrative support for the department including recruitment, hiring and on-boarding of new professional staff, regulatory compliance, policy review/creation, patient no show letters/dismissal, patient satisfaction/complaints, support for special projects such as opening new clinic sites, safety assessment, Concussion Symposium, and support for special projects as needed.

Minimum Qualifications:

Bachelor's Degree and 2 years relevant medical office experience OR Associate's Degree and 4 years of relevant medical office experience OR equivalent combination of education and experience. Strong leadership skills, communication, organizational, common sense and decision-making skills.

Preferred Qualifications:

Supervisory experience in a medical practice preferred.

Work Days:

Monday- Friday Days

Message to Applicants:

Recruitment Office: Human Resources

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.