Image of smiling employees. Banner text: Join the Upstate Team! Forbes 2025 Best Employers

Radiology File Room Assistant

  • Other
  • Syracuse
  • Allied Health
  • Full-time
  • Opening on: Apr 30 2025
  • Radiology-Administration
  • State of New York
  • TH Staff Assistant 1, NSSL2
  • 81142
  • UUP (State University Professional Services Unit)
View favorites

Job Summary:

This position will be responsible for answering calls coming into the Radiology Reading Rooms. Will represent Radiology in a positive and helpful manner to all callers and perform a wide variety of call center services (i.e., take messages) to assist callers. Will answer, triage and transfer all incoming calls to the appropriate Radiologist and/or Radiology Resident, acquiring the appropriate information as needed to assist both the attending/resident and the caller. Must be proficient with multiple software programs for call processing and documentation.

Minimum Qualifications:

Associates Degree and 2 years of relevant experience preferably in a health care setting; or, equivalent combination of education and experience. Must have the ability to manage multiple priorities, have excellent communication and computer skills.

Preferred Qualifications:

Work Days:

40 hrs/week;  8am-4:30pm with weekend and holiday rotation.

Message to Applicants:

Recruitment Office: Human Resources

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.              

 

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Recently Posted Jobs

Medical Office Assistant - OBGYN Office

Syracuse
The Medical Office Assistant is responsible for handling all front desk operations including answering phones, scheduling appointments, check-in and check-out, customer service, as well as providing support to the Practice by performing a variety ...

Student Assistant - Lab

Syracuse
Performs as Processor and Specimen Receipt. Duties include but not limited to: receiving and processing patient specimens following established protocol: answering phone calls, calling results and panic values; using laboratory information system ...

Medical Assistant, SG008

Syracuse
Schedule based on a 40 hour work week. Day Shift, every other weekend, and holidays based on operational need. Located at the Community Campus.