The Director of Systems Engineering oversees the Process Improvement Department, develops goals and plans that complement the support of the operational and quality hospital improvement goals, and fulfills operational management expectations regarding fiscal efficiency, education, communication, and community. The Director of Systems Engineering directly supervises systems engineers and support staff, including evaluation and coaching. Ensures professional growth of staff, supports process improvement teams by advising on project scope and assisting with Lean/Six Sigma tools and improvement strategies. Develops and supervises quality improvement patient safety projects, assists in department strategies, maintains departmental budget, and continuously evaluates resource needs in maintaining relationships with Upstate Community and clinical system resources. Provide support, education, and training surrounding the principles of process redesign and improvement activities throughout the organization. Position duties and educational requirements as set forth are appropriate to the MACCC standard for T.H. Associate Director of Management Engineering.

Clinical Assistant Professor - Radiology Diagnostic Program Director

Under the general guidance of the Ambulatory Billing Manager, the Ambulatory biller/coder is responsible for monitoring, auditing, and identifying negative trends in hospital billing. Provides support to staff in the respective areas as needed.