Job Summary:

Responsible for the overall coordination and processing of patient medication orders. This shall include: new order deliveries, refill orders, new patient on-boarding, and medication adherence tracking. Patient Care Coordinators work with providers to address clinical documentation, while improving the pharmaceutical care of patients. Communicates with Specialty patients and documents the calls in EMR system. Create SOPs and train new call center employees. 

Minimum Qualifications:

Five (5) years of medical or pharmacy related experience required. Will also consider candidates with an Associate's Degree in a science or health related field and three (3) years of medical or pharmacy related experience OR Bachelors Degree in a science or health related field and one (1) year of medical or pharmacy related experience.  Excellent written/oral communication, interpersonal, organizational, conflict resolution, and computer skills required. Ability to work independently. 

Preferred Qualifications:

Specialty Pharmacy Experience, National Pharmacy Technician Certification; NYS Licensed LPN; and/or Medical Assistant Certification preferred.

Work Days:

Rotating schedule between 8am-6pm. Weekends and holidays based on operational need.

Message to Applicants:

Recruitment Office: Human Resources

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.