Image of smiling employees. Banner text: Join the Upstate Team! Forbes 2025 Best Employers

Front End Supervisor

  • Syracuse
  • Administrative, Secretarial & Clerical
  • Full-time
  • Opening on: May 18 2026
  • Orthopedic Surgery
  • MedBest
  • Billing Supervisor, G6
  • 89679
  • N/A
View favorites
Job Summary: Supervisory position responsible for overseeing and coordinating the overall functions of the authorizations team, front desk, radiology front desk/scheduling team to ensure efficient and accurate processes. Responsibilities include work allocation, hiring and training of new staff, problem resolution, providing constructive feedback, and motivating employees to achieve peak productivity and performance. Must possess strong leadership and customer service skills and have a working knowledge of insurance carriers. Oversees the operations of the front end encompassing patient check-in, insurance eligibility, payment and copay collection, forms processing, referral processing, advanced radiology exam scheduling, and insurance pre-authorization of diagnostic imaging, surgical, DME, injection, and miscellaneous services. Plans and directs daily and monthly assignments/coverage. Analyzes
productivity and efficiency of staff. Maintains and reviews training materials and creates appropriate training schedule for new staff. Performs other miscellaneous job-related duties as assigned. Minimum Qualifications:

Associates Degree or pertinent college level courses in a related field and four years of progressively responsible medical billing experience, including supervisory experience. Minimum of 1 year of supervisory/managerial experience in a medical setting.Will consider equivalent combination of education and experience.

Preferred Qualifications:

 

Work Days:

Monday - Friday 8:00 am - 4:30 pm

Message to Applicants:

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays

G6: $23.46 - $43.53

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment  Office: MedBest Medical Management

 

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Recently Posted Jobs

Registered Nurse

Syracuse
Cancer Ctr-Hematology/Oncology Full-Time (1.0 FTE),  Monday-Friday, Days

Registered Nurse

Syracuse
Cancer Ctr-Hematology/Oncology Full-Time (1.0 FTE),  Monday-Friday, Days

Clinical Case Coordinator - Albany NY

Other
The Clinical Case Coordinator is a central clinical operations role supporting patients navigating work-related injuries, occupational illnesses, and environmental health concerns. Patients seen in the OECC often carry complex medical, insurance, ...