Office Assistant 2 (Calculations)

  • Syracuse
  • Administrative, Secretarial & Clerical
  • Full-time
  • Opening on: Nov 11 2025
  • Financial Services-Patient
  • State of New York
  • Office Assistant 2 (Calculations), SG009
  • 87213
  • CSEA - ASU (Administrative Services Unit)

Job Summary:

Under the general guidance of the Financial Services Management Team, the Payer Collection Clerk independently reviews open hospital accounts to ensure they have been billed in accordance with appropriate Federal, State, third party payor and Financial Services rules, regulations and procedures as well as that any correspondence, denials or third party payments have been processed correctly. It is the responsibility of the Payer Collection Clerk to contact the insurance carrier that has been billed and determine the reason for the unpaid balance and resolve based on these findings. The Payer Collection Clerk will use independent judgment to take various actions such as faxing information to the payer, preparing an appeal or referring the account for self pay collection to the Attorney Generals Office or other collection agency. The Payer Collection Clerk is also responsible to update any account with new or corrected insurance information once it has been billed. This information may be identified through correspondence, phone calls or internal departments. Process incoming correspondence and recoupment requests from third-party payers.

Minimum Qualifications:

For consideration for this title, you must meet one of the following minimum qualifications:

NYS Department of Civil Service Eligible list or eligible for transfer

Or

Promotional:

Must be a qualified employee of New York State and have had one year of permanent competitive or 55-b/55-c service as an office assistant, clerical or keyboarding title allocated to Grade 5 or higher. Qualifying titles are available at: https://www.cs.ny.gov/examannouncements/announcements/38687titles.cfm

Or

Open competitive (Non-competitive, NY HELPS) Qualifications:

One year of clerical experience where majority of work time is spent performing mathematical operations, and/or clerical activities related to mathematical operations.

Work Days:

Schedule based on a 40 hour work week. Monday – Friday between the hours of 8:00am – 4:30pm

Message to Applicants:

Position Status: Permanent 

Salary: SG09 $42,641

Recruitment Office:

Human Resources

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Job Alert

Finalize your job alert by selecting criteria from the dropdowns below. You can select multiple options from each dropdown by returning to the combobox and re-entering the list of options. Submit at the end to create your job alert.

Not You?

Thank you

Share this job

Not You?

Thank you for sharing!

Recently Posted Jobs

Director of State Accounting

Syracuse
The Director of State Accounting will report directly to the Assistant Vice President of Finance & Budget. The incumbent will lead the University Accounting team of professionals, as well as manage the Upstate Property Management department.

Integrated Behavioral Health Care Manager

Syracuse
The Integrated Behavioral Health Care Manager is a core member of the Integrated Care team, working closely with the patient's medical and behavioral health providers, other care managers and the larger primary care team and staff. The Integrated ...

Deputy Director of Nursing for the Cancer Center

Syracuse
The Deputy Director of Nursing for the Cancer Center functions as a member of the executive nursing leadership team. Responsibilities include assessing, managing, and facilitating operations of clinical, service, quality, financial management/deve...

Apply now

Not You?

Thank you