Job Summary:

The Outpatient Administrative Specialist will assist with patient registration, insurance verification, appointment check in and check out, and appointment scheduling. Responsible for maintaining EPIC communications with patients and providers. Will also call patients to schedule and confirm appointments. Responsible for maintaining mail communications and managing multiple inbaskets related to clerical tasks.  Other duties as determined by department operational needs.

Minimum Qualifications:

Associate's degree and two (2) years relevant patient financial/insurance services experience in a healthcare related setting or equivalent combination of education and experience required.  Working knowledge of medical terminology, familiarity with medical coding, and excellent written/oral communication skills required.

Preferred Qualifications:

Prior working experience in ambulatory patient care administrative functions including obtaining referrals and insurance authorizations, managing EPIC referral work queues, communicating with outside agencies such as insurance carriers, billing companies and/or other support agencies preferred.

Work Days:

Mon - Fri 8:30am - 5:00pm

Message to Applicants:

This position is located at the Nappi Wellness Institute

Recruitment Office: Human Resources

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.