Job Summary:

The Quality and Compliance Specialist will provide services for both The Nappi and Community Family Medicine Clinics. Will be responsible for oversight of panel management for the Family Medicine Clinics and perform standardized patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation. Will also work with/advise patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co-pays, etc., and tracks/accounts for monies collected on a daily basis. Responsible for statistical reporting to ensure clinic compliance with HEDIS measures and Quality Care Incentive Programs available from multiple insurance providers. Overseeing and ensuring PCMH accreditation and requirements, and provide training and oversight to ensure that standards are being met in all PCMH designated clinics.

Minimum Qualifications:

Associate's degree and two (2) years of related patient financial/insurances services experience preferably in a hospital setting; or 4 years of related patient financial/insurances experience; or equivalent combination of education and experience required.

Preferred Qualifications:

Bachelor's preferred.

Knowledge of PCMH accreditation and standards strongly preferred.

Work Days:

Monday - Friday, Days, Hours dependent on operational need

Message to Applicants:

Position is split 50/50 between Nappi and Community Family Medicine Clinics.

Recruitment Office: Human Resources

Executive Order:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.